What are the responsibilities and job description for the General Manager position at Bresca & Jônt?
Bresca is looking for a extremely driven and competitive professional to lead this Michelin starred team.
Collaborating directly with Executive Chef of Bresca, lead and manage all facets of the front of house and operations of this Michelin star restaurant. The General Manager will continue to build a better brand with the best management and staff by constantly improving our food and service while focusing on our guests and providing unparalleled hospitality. The General Manager will work closely with the Executive Chef and Director to achieve shared goals. This position requires flexibility and a wide range of hospitality, service and business acumen. The General Manager actively embodies, inspires and teaches skills that will elevate the core values of Bresca/Hive Hospitality.
Key Responsibilities:
• Work with Director to establish and achieve clear profitability and performance goals and metrics for Bresca
• Drive organization of creation of realistic budgets that drive the businesses to financial success while maintaining the excellence of the brand.
• Work with the Director to determine the best allocation of capital for Bresca
• Work with Controller, Director and management teams to create periodic financial forecasts and prepare and lead end of period forecasting meetings
• Guide front of house manager in monitoring payroll on a weekly basis and making proactive adjustments to staff schedules as needed
• Review all non-essential purchases with the appropriate members of the team
• Partner with Operations team to maintain the excellence of the physical plant by working with the management team to address R & M issues in a timely and cost-effective manner
• Work with all managers to achieve individual performance goals and metrics that profitably grow the business while strengthening Bresca’s brand and culture.
• Establish performance goals that support excellence with people, guests and financial for self and all direct reports
• Maintain list of AOR’s for each team member and hold them accountable to achieving goals and strategic plans
• Maintain org chart for decision making and for accountability in development of managers and staff
• Conduct performance reviews for each manager and employee to monitor performance on goals as well as embodiment of values at designated periods throughout the year
• Drive communication between the Hospitality department and ensure maximization of covers and implementation of best practices in reservations process
• Meet or exceed budgeted numbers while continually burnishing the culture and brand
• Work with PR/Marketing department to enact PR/Marketing Strategic Plans to ensure that Bresca brands have a clear and articulated point of view
• Assure that Social Media engagement is closely monitored and external touch points consistently updated
• Ensure excellence of all printed and web based materials
• Ensure that all team members understand and can articulate the key elements of the Bresca brand
• Maintain or improve external recognition (50 Best, WaPo, Michelin, James Beard, etc.) for Bresca.
• Meet or exceed DOH regulations for sanitation by ensuring a successful report on all sanitary inspections
• Ensure the excellence of every food and beverage item offered at Bresca
• Ensure the “good bones'' of all systems
• Be attentive and adjust every aspect of the guest experience as needed to ensure an amazing hospitality and excellent experience
• Ensure a clean, beautifully maintained décor that Bresca brand
• Maintain protocol for influencers dining with us and assure that all managers and staff are fully apprised of expectations at all times
• Maintain and grow relationships with all corresponding departments at Hive
• Find opportunities to collaborate on initiative and marketing to show the brand as world-class
• Attend and contribute to all Hive Committee meetings
• Continuously seek opportunities to drive community in DC
• Continuously recruit strong candidates for all positions and grow the next generation through empowerment and development
• Grow the next generation of leaders for Bresca & HIve
• In conjunction with designated annual review periods, analyze and approve all pay increases
• Attract talent through networking relationships and current staff
• Interview candidates that are curiously intelligent with a passion for our industry
• Educate hiring managers on best practices for interviewing and hiring
• Lead managers to ensure the excellence of front of house training programs
• Lead managers to coordinate and ensure the excellence of daily and monthly training
• With the management team, ensure a house schedule that drives efficiencies and guest raves while celebrating succession and growth
• Ensure that Bresca continuously delivers amazing hospitality and excellence to its guests.
• Actively embody, inspire and teach the tenets of Hospitality to all.
• Ensure every employee has the capacity to be one of the top three performers on their team in both Hospitality and Excellence.
• Build the culture and hospitality by ensuring excellent hiring practices, training, and work environment
• Assure that the Hospitality team has defined partnership with the Operations team to create raves and drive guest engagement
• Be attentive and adjust every aspect of the guest experience as needed to ensure excellence
• Direct entire management team in strengthening relationships with regular guests
• Actively encourage new, local, community service initiative ideas at the restaurant level and engage staff participation
Skills and Knowledge:
• Excellent Communication Skills (verbal/oral/listening)
• Excellent Leadership & Organizations Management Skills
• Excellent understanding of Hive/Bresca’s Culture/Philosophy
• Proficient in Restaurant Financial Knowledge (P&L /Budget/Food & Labor Costs)
• Proficient in Restaurant Systems (Toast/Tock/Quickbooks)
• Excellent Dining Room and Facilities Operations Knowledge
• Food & Beverage knowledge with a solid understanding of wines of all regions and spirits
• Understanding of HR Practices/Policies/Procedures
Preferred Experience:
• 5 years in a leadership position
• 5 years experience in upscale / fast paced restaurant, michelin starred preferred
• 2-3 years experience as a GM in business over 4 million in sales
• 2-3 years experience in a multi-unit property with client/partner relations
• Experience in all facets of a restaurant operation
• Specific knowledge of Purchasing, Receiving, Maintenance, Inventory, P&L, Cash handling procedures
and controls, HR systems and Sales and Marketing
Physical Abilities:
• Must be able to stand, reach with arms and hands, bend and stoop, kneel and crouch more than 50% of the time.
• Must also possess the ability to taste and respond to visual and aural cues; must be able to verbally communicate with employees and guests at all times.
• Lifting requirements range from being able to lift between 10 and 50 lbs more than 50% of the time
Collaborating directly with Executive Chef of Bresca, lead and manage all facets of the front of house and operations of this Michelin star restaurant. The General Manager will continue to build a better brand with the best management and staff by constantly improving our food and service while focusing on our guests and providing unparalleled hospitality. The General Manager will work closely with the Executive Chef and Director to achieve shared goals. This position requires flexibility and a wide range of hospitality, service and business acumen. The General Manager actively embodies, inspires and teaches skills that will elevate the core values of Bresca/Hive Hospitality.
Key Responsibilities:
• Work with Director to establish and achieve clear profitability and performance goals and metrics for Bresca
• Drive organization of creation of realistic budgets that drive the businesses to financial success while maintaining the excellence of the brand.
• Work with the Director to determine the best allocation of capital for Bresca
• Work with Controller, Director and management teams to create periodic financial forecasts and prepare and lead end of period forecasting meetings
• Guide front of house manager in monitoring payroll on a weekly basis and making proactive adjustments to staff schedules as needed
• Review all non-essential purchases with the appropriate members of the team
• Partner with Operations team to maintain the excellence of the physical plant by working with the management team to address R & M issues in a timely and cost-effective manner
• Work with all managers to achieve individual performance goals and metrics that profitably grow the business while strengthening Bresca’s brand and culture.
• Establish performance goals that support excellence with people, guests and financial for self and all direct reports
• Maintain list of AOR’s for each team member and hold them accountable to achieving goals and strategic plans
• Maintain org chart for decision making and for accountability in development of managers and staff
• Conduct performance reviews for each manager and employee to monitor performance on goals as well as embodiment of values at designated periods throughout the year
• Drive communication between the Hospitality department and ensure maximization of covers and implementation of best practices in reservations process
• Meet or exceed budgeted numbers while continually burnishing the culture and brand
• Work with PR/Marketing department to enact PR/Marketing Strategic Plans to ensure that Bresca brands have a clear and articulated point of view
• Assure that Social Media engagement is closely monitored and external touch points consistently updated
• Ensure excellence of all printed and web based materials
• Ensure that all team members understand and can articulate the key elements of the Bresca brand
• Maintain or improve external recognition (50 Best, WaPo, Michelin, James Beard, etc.) for Bresca.
• Meet or exceed DOH regulations for sanitation by ensuring a successful report on all sanitary inspections
• Ensure the excellence of every food and beverage item offered at Bresca
• Ensure the “good bones'' of all systems
• Be attentive and adjust every aspect of the guest experience as needed to ensure an amazing hospitality and excellent experience
• Ensure a clean, beautifully maintained décor that Bresca brand
• Maintain protocol for influencers dining with us and assure that all managers and staff are fully apprised of expectations at all times
• Maintain and grow relationships with all corresponding departments at Hive
• Find opportunities to collaborate on initiative and marketing to show the brand as world-class
• Attend and contribute to all Hive Committee meetings
• Continuously seek opportunities to drive community in DC
• Continuously recruit strong candidates for all positions and grow the next generation through empowerment and development
• Grow the next generation of leaders for Bresca & HIve
• In conjunction with designated annual review periods, analyze and approve all pay increases
• Attract talent through networking relationships and current staff
• Interview candidates that are curiously intelligent with a passion for our industry
• Educate hiring managers on best practices for interviewing and hiring
• Lead managers to ensure the excellence of front of house training programs
• Lead managers to coordinate and ensure the excellence of daily and monthly training
• With the management team, ensure a house schedule that drives efficiencies and guest raves while celebrating succession and growth
• Ensure that Bresca continuously delivers amazing hospitality and excellence to its guests.
• Actively embody, inspire and teach the tenets of Hospitality to all.
• Ensure every employee has the capacity to be one of the top three performers on their team in both Hospitality and Excellence.
• Build the culture and hospitality by ensuring excellent hiring practices, training, and work environment
• Assure that the Hospitality team has defined partnership with the Operations team to create raves and drive guest engagement
• Be attentive and adjust every aspect of the guest experience as needed to ensure excellence
• Direct entire management team in strengthening relationships with regular guests
• Actively encourage new, local, community service initiative ideas at the restaurant level and engage staff participation
Skills and Knowledge:
• Excellent Communication Skills (verbal/oral/listening)
• Excellent Leadership & Organizations Management Skills
• Excellent understanding of Hive/Bresca’s Culture/Philosophy
• Proficient in Restaurant Financial Knowledge (P&L /Budget/Food & Labor Costs)
• Proficient in Restaurant Systems (Toast/Tock/Quickbooks)
• Excellent Dining Room and Facilities Operations Knowledge
• Food & Beverage knowledge with a solid understanding of wines of all regions and spirits
• Understanding of HR Practices/Policies/Procedures
Preferred Experience:
• 5 years in a leadership position
• 5 years experience in upscale / fast paced restaurant, michelin starred preferred
• 2-3 years experience as a GM in business over 4 million in sales
• 2-3 years experience in a multi-unit property with client/partner relations
• Experience in all facets of a restaurant operation
• Specific knowledge of Purchasing, Receiving, Maintenance, Inventory, P&L, Cash handling procedures
and controls, HR systems and Sales and Marketing
Physical Abilities:
• Must be able to stand, reach with arms and hands, bend and stoop, kneel and crouch more than 50% of the time.
• Must also possess the ability to taste and respond to visual and aural cues; must be able to verbally communicate with employees and guests at all times.
• Lifting requirements range from being able to lift between 10 and 50 lbs more than 50% of the time
Salary : $90,000 - $120,000
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