IT Support Technician

Get in on the ground floor of this young and fast growing IT service company. Join our small, close-knit team where your effort will make a huge impact in our firm, on local businesses and in the community.

THE COMPANY:

BrickTech is a customer service focused IT service company/managed service provider (MSP) in Seminole County. We help local small businesses reach the next level by providing outsourced IT and consulting services. Our tech skills are strong, but our secret to success is our unparalleled dedication to creating unforgettable customer experiences.

THE POSITION:

We're looking for a full-time help desk support engineer with at least 2 years experience providing support to businesses for workstations, networks and servers. Because of the unique way BrickTech fuses together technology with customer service, all applicants must demonstrate excellent communication skills and extreme patience.

The ideal applicant would:

• Be ambitious and goal-oriented. Someone who doesn’t want to be micro-managed but instead is fueled by their own inner fire to achieve outstanding results.
• Gets off on creating an unforgettable customer experience (in a good way).
• Someone with a hero complex. No matter the situation or the odds, they want to be the one that swoops in and saves the day.
• Exhibits extreme dedication and a willingness to do whatever it takes to get the job done, and get it done right.
• Emanates enthusiasm and charisma.
• Loves to learn new things and explore new technology.
• Someone who read this post in its entirety and researched our company. If you really want to impress us, send us a message saying "I read it!"

LOCATION:

While some work is performed on-site at our client offices in Seminole & Orange counties, most of our work is handled from our office in Oviedo. The address is 1942 W County Road 419, Suite #1010, Oviedo, FL 32766. All applicants must live within 30 minutes from our office.

Job Type: Full-time

Pay: $38,000.00 - $45,000.00 per year

Benefits:

• Employee assistance program
• Employee discount
• Paid time off
• Professional development assistance
• Tuition reimbursement

Schedule:

• 8 hour shift
• Monday to Friday
• Weekend availability

Supplemental Pay:

• Bonus pay

Application Question(s):

• Have you ever worked at a MSP (Managed Service Provider)? If so, which and for how long?
• Do you live within 30 minutes of Oviedo, FL? (Required)

Experience:

• Technical support: 2 years (Required)

License/Certification:

• CompTIA, Cisco, Microsoft or similar certification? (Preferred)

Work Location: One location