Resident Care Coordinator

Position Summary

Qualifications

• Must possess a high school diploma or equivalent
• Certified Nurses Aide (CNA) certification, or Med Tech or QMAP certification preferred
• Must have minimum of one (1) year experience in senior services
• Must have CPR certification upon hire or obtain during Orientation. Certification must remain current during employment.

Primary Job Responsibilities

• Provides assistance with Resident Care staff scheduling, including coverage for planned and unplanned absences
• Provides assistance with scheduling meetings with families, healthcare providers, home health, etc.
• Assists new hires with on the job training and onboarding in the Resident Care department
• Performs duties as care aide, QMAP, Med Tech or CNA as needed and as licensure allows
• Assists with receiving physician orders, transcribing to medication sheets and charts appropriately
• Provides assistance with communication with residents, families, physicians, hospice, and vendors
• Provides assistance with entering resident information in the Electronic Health Record (HER) system
• Assists with coordinating wellness clinics, flu clinics, ancillary appointments (i.e. podiatry), and transportation needs
• Provides assistance with lab orders, preparing new resident charts, and proper disposition of residents charts who have moved away or expired
• May assist with medication management refills, delivery to med carts, expired/discontinued meds (as State licensure allows)
• Assists resident with care needs when necessary (as State licensure allows)

Additional Requirements

• Must enjoy serving seniors
• Must have patience, tact, cheerful disposition, and enthusiasm as well as a willingness to handle difficult residents
• Must possess the ability to make independent decisions when circumstances warrant such action
• Must perform efficiently and effectively with little to no supervision
• Maintains professional working relationships with all associates, vendors, etc.
• Maintains confidentiality of all proprietary and/or confidential information
• Displays integrity and professionalism by adhering to Century Park’s Code of Ethics and completes all required compliance training

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