What are the responsibilities and job description for the Retail Salesperson position at Bridgestone Americas?
Company Overview
Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $3 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career. Whatever role you fill, when you represent the Bridgestone name, you are a valued teammate, and part of our larger mission to Serve Society with Superior Quality. We start by offering each teammate more than just competitive pay. We provide formal training, performance incentives, paid vacation and holidays, competitive healthcare packages for full-time and part-time employees, and a 401k plan to help build towards your future. We believe people can only provide superior service and quality to others when they are allowed to bring their whole self to work and know they are supported. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. We are building a team as diverse as the world we serve. So, show us what you are made of. Show us the smart stuff, the tough stuff, the bold, beautiful and brave stuff. Because who you are is what we need.
Position Summary
The Automotive Retail Salesperson is a dynamic and sales-focused role crucial to our team's success. This position entails providing exceptional customer service both in person and over the phone, with the goal of meeting and exceeding customer needs. You will use your energetic demeanor to sell the visit, persuading potential customers to engage with our automotive services. Through effective communication skills, you will build strong relationships with customers, promote our products and services, and establish clear time commitments between technicians and customers for service appointments. Additionally, the Retail Salesperson conducts transaction procedures with precision and efficiency, ensuring a seamless experience for customers throughout their visit. This role offers an exciting opportunity for individuals with a passion for sales and customer service to thrive in a fast-paced automotive retail environment while contributing to the growth and success of our business.
Responsibilities
- Operating as a motivated sales individual.
- Building customer satisfaction & loyalty.
- Merchandising, advertising and promotion of products and services.
- Energetic responsiveness to every customer, on the phone and in the store.
- Other duties as assigned.
- High School Diploma or equivalent.
- Desire to succeed in a retail environment.
- 2 years of consumer retail sales experience.
- Must be able to communicate with and assist customers in the areas of sales and complaints to ensure customer retention and loyalty.
- Problem solving skills as it relates to customer complaints
- Must have a valid automobile driver's license at all times and be able to drive customer and company vehicles.
OUR CREW KNOWS BENEFITS
- Medical, Dental and Vision – Starting day 1 for all our teammates
- Paid vacation and holidays
- On-the-job training and company-funded ASE certifications
- Tuition reimbursement program
- Flexible work schedule
- 401(k) match
- On demand pay (daily pay) program available
OUR VALUES GIVE BACK TO YOU
- Professional Development: No matter where you’re at in your career, we’ve got the resources to help you level up.
- Community Involvement: We pride ourselves on working with our local communities and giving back where we can.
- Integrity & Teamwork: Part of what makes our teams different is our drive to do things right, always, together.
