Manager, Netex Operations

Brightspeed
Hybrid remote in Charlotte, NC Full Time
POSTED ON 4/8/2022 CLOSED ON 6/15/2022

What are the responsibilities and job description for the Manager, Netex Operations position at Brightspeed?

Company Description


At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South.

Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience.

Be a part of the team that will make this vision a reality….designing and building a world class fiber network and creating a customer experience second to none.

Check us out on the web!


Job Description


We are currently looking for a Manager, Netex Operations to join our growing Finance team! In this role, you will report directly to the Director, Financial Operations. As Manager, Netex Operations, you will be responsible for the accounting, payment and planning of network costs incurred with other telecom service providers. You will manage a team of two analysts and work with a 3rd party software application to audit, dispute as necessary, and authorize payment of these network costs. You will analyze cost trends and regularly interact with Accounting and FP&A personnel. You will be responsible for managing the Analysts and training departmental staff as needed. Come help us build the best and fastest fiber-optic network in America!

As Manager, Netex Operations, your duties will include:

  • Ensure carrier billings are processed timely assuring proper accounting, rate accuracy and existence of circuits. Identification and resolution of disputes
  • Work with accounting related to monthly accruals and FP&A related to forecasted costs
  • Become proficient with third party software and maintain professional relationship with vendor
  • Work with IT to resolve any issues between third party software and SAP
  • Manage scope, resources, schedule, and expectations
  • Communicate/report frequently to stakeholders and team members
  • Manage business risks and develop contingency and/or mitigation plans as necessary
  • Facilitate issue resolution and escalate issues that cannot be resolved in the team
  • Work with Director on other projects

Qualifications


WHAT IT TAKES TO CATCH OUR EYE:

  • Bachelor's Degree in Finance, Accounting, Economics or related field
  • 5 years of experience in related area as an individual contributor and 1-3 years of supervisory experience
  • Experience with SAP
  • Proficient with Excel, Word and Powerpoint
  • Has experience dealing with vendors, and dispute resolution
  • Attention to detail and excellent analytical capabilities to break down complex ideas into simple & manageable segments, troubleshoot data issues, and see issues to resolution

BONUS POINTS FOR:

  • Experience with Anaplan
  • Telecommunications industry experience


#LI-SS1


Additional Information


WHY JOIN US?

We aspire to contemporary ways of working.

We are committed to being a leader in defining a new way to work because we recognize the changing mindset of today's workforce. We meet you where you are...wherever you are, by providing sensible remote and hybrid work arrangements. Why? Because our purpose is to reimagine how people work, learn, play and connect!

We offer competitive compensation and comprehensive benefits.

Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. We are committed to building a team as diverse as the customers we serve.

Diversity, equity and inclusion are at the center of our grounding belief in Being Real.

When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve.

Brightspeed is an Equal Opportunity Employer

Please be advised that Brightspeed (Connect Holding LLC) requires its employees to be fully vaccinated against COVID-19, subject to the Company’s legal obligations including potentially accommodating an employee’s sincerely held religious beliefs or medical condition.

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