Scheduling Coordinator- Home Care

$1500 Sign-On Bonus for this position! Monday-Friday 8am-5pm. Rotating on-call (Call answering only) with additional pay. We are looking for an experienced Scheduling Coordinator to join our Home Care Team! Annual Salary at $40,000 with opportunity for promotion to Customer Care Manager position within the first year. Weekly Staffing Bonuses and Monthly bonuses available!

The Scheduler is responsible for creating and fostering relationships with clients and/or local facilities for staffing of Certified Nursing Assistants and/or Home health aides in the Burnsville area. They also manage scheduling of field staff, managing all touch-points (field staff and Clients) and Service Agreement standards, and ensuring the department meets or exceeds hours staffed conversion goals. They act as the field staff supervisor and may handle answering front-line employment questions, giving employee feedback, employee engagement, disciplinary actions, and day-to-day communication. This position is the glue that holds home care together!

Are you looking for a home care job where you can make a difference in people’s lives? Do you want to work for a home care agency that truly cares about you? That’s where you can shine. We are proud to offer you the opportunity to pursue your passion at your own level, on a flexible schedule, and with the recognition and benefits you need. Come work for us and see how BrightStar Care of Burnsville (“BrightStar Care”) employees uphold A Higher Standard.

What We Offer:

At BrightStar Care we value each of our employees and care about their wellbeing. We strive to provide best-in-class benefits packages, including:

· 401(k) matching

· Insurance:

o Affordable Medical Insurance Options

o Free Dental

o Free Vision

o Accident

o Short-Term Disability

o Free $20K Term Life

· Mileage Reimbursement for clinical / administrative positions

· Employee Assistance Program

· Paid Time-Off Plans

· Free Training

· Part of a team with RN Oversight

· Employee referral bonus of $200

· OnCall bonus

· Enterprise Champion for Quality 8 YEARS RUNNING!

· Mobile shift access

· Weekly pay w/ direct deposit

· Flexible schedule

• Every BrightStar Care location is independently owned and operated

· We promote from within

· Free continuing education

· HomeCare Pulse Employer of Choice

· Mobile time tracking and care notes, employees can easily clock in and out for work right from a mobile device. Online or offline

· Over 95% of BrightStar locations are Joint Commission accredited or in process!

Responsibilities

• Customer/client care – effectively manages the customer care procedures and serves as point of contact for client/customer relations.
• Scheduling and care coverage – supports and uses all technology tools and resources to ensure proper business processes; schedules staff to meet client care needs and minimize non-billed overtime; ensures on-call phone and assigned staff are properly trained and available as needed.
• Billing and coding management
• Assists with the intake of new clients and informs potential clients of our services and reasons to utilize BrightStar over other agencies
• Assists in the development of organization goals and agency performance improvement activities
• Administers agency policies and procedures
• Assists the Director of Nursing with assessing the competency of staff to promote quality, continuity and safety of a client’s care
• Supervises, educates and coaches other field personnel, as directed by the Director of Nursing
• Provide information to be used for statistics, reports and records for purposes of evaluation and reporting of organization activities
• Assures proper maintenance of clinical records in compliance with local, state and federal laws
• Assures compliance with all local, state and federal laws

Requirements:

• High School Diploma required
• Proficient in MS Office (Outlook, Word, Excel, and PowerPoint) *Constant Use
• Flexibility and good time management skills A MUST

• Team Player
• Minimum of 1 year experience managing customer service within a healthcare office setting; knowledge of HIPAA and healthcare office regulations.
• Excellent organization, planning, and project management skills.

We are an Equal Opportunity Employer and do not discriminate against applicants due to race, ethnicity, gender, veteran status, or on the basis of disability or any other federal, state or local protected class.

Job Type: Full-time

Pay: $40,000.00 - $45,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• On call

Education:

• High school or equivalent (Required)

Experience:

• Scheduling: 1 year (Required)
• HealthCare Office Setting: 1 year (Required)

Work Location: One location

Salary : $40,000 - $45,000