Scheduling Coordinator

SCHEDULING COORDINATOR (IN OFFICE ONLY)

Are you looking for a home care job where you can make a difference in people’s lives? Do you want to work for a home care agency that truly cares about you? That’s where you can shine. Brightstar Care of Norwood is hiring for an experience Scheduling Coordinator. Come work for us and see how BrightStar Care of Norwood employees uphold A Higher Standard. Please note, this job requires in office attendance and is not remote.
What We Offer:
At BrightStar Care we value each of our employees and care about their wellbeing. We strive to provide best-in-class benefits packages, including:

· Exclusive Employee Discount and Gift Programs

· Bereavement pay

· Time Off Bonus

· Insurance:

o Medical

o Dental

o Vision

· Employee Assistance Program

· Generous Paid Time-Off Plans

· Free Training

· Limited/Discounted OR Free Legal Services

· Limited/Discounted OR Free Financial Advice Services

· Part of a team with RN Oversight

· Employee referral bonus

· OnCall bonus

· Enterprise Champion for Quality 8 YEARS RUNNING!

· Weekly pay w/ direct deposit

· Every BrightStar Care location is independently owned and operated

· We promote from within

· Free continuing education

· Nurse and Employee of the month

· HomeCare Pulse Employer of Choice

· Over 95% of BrightStar locations are Joint Commission accredited or in process!

Responsibilities
· Customer/client care – effectively manages the customer care procedures and serves as point of contact for client/customer relations.

· Scheduling and care coverage – supports and uses all technology tools and resources to ensure proper business processes; schedules staff to meet client care needs and minimize non-billed overtime; ensures on-call phone and assigned staff are properly trained and available as needed. Provide phone support by handling office calls and additional administrative tasks as needed, such as printing ID badges for new hires.

· Provide information to be used for statistics, reports and records for purposes of evaluation and reporting of organization activities

· Assures proper maintenance of clinical records in compliance with local, state and federal laws

· Assures compliance with all local, state and federal laws
Requirements

· On-Site work location, fast-paced team oriented office environment

· High School Diploma required

· Proficient in MSOffice (Outlook, Word, Excel, and PowerPoint)

· Flexibility and good time management skills A MUST

· Minimum of 2 years’ experience with scheduling and/or managing customer service within a healthcare office setting; knowledge of HIPAA and healthcare office regulations.

· Excellent organization, planning, and project management skills.

· Valid driver’s license; valid state required proof of auto insurance.

· Transportation to meet the needs of position and scope of job responsibilities.

We are an Equal Opportunity Employer and do not discriminate against applicants due to race, ethnicity, gender, veteran status, or on the basis of disability or any other federal, state or local protected class.

Job Type: Full-time

Pay: $23.00 - $26.00 per hour

Benefits:

• Paid time off
• Referral program

Schedule:

• 8 hour shift

Education:

• High school or equivalent (Required)

Experience:

• Scheduling Coordinator: 1 year (Required)

License/Certification:

• Covid Vaccination Card (Required)
• Understanding that this position is in office only? (Required)

Work Location: In person

Salary : $23 - $26