What are the responsibilities and job description for the Parts Manager position at Brinson Chevrolet?
Are you looking to join the car business? Consider joining the Brinson Auto Group team today! Our dealer, Brinson Chevrolet of Kaufman is seeking an outstanding and Parts Manager with excellent customer service skills. At Brinson we value and reward not only your skills but your effort too!
Since first opening our doors in 1992, Brinson Auto Group has been serving the North Texas area as a top automotive group. We work hard to earn the respect and trust of our customers and take pride in providing a world-class shopping experience through sales, service, and parts.
Brinson Auto Group Offers:
- Great Pay
- Many benefits
- Outstanding Work Environment
- Advancement Opportunities
Job Summary
A Parts Manager oversees the Parts Department. This position is responsible for running a profitable and efficient parts department. He/she will accomplish objectives through the use of proper purchasing procedures, inventory control, staff utilization, security, pricing, merchandising, displaying, and advertising. They are also responsible for ensuring customers are provided the best possible purchasing experience.
Specific Job-Related Duties and Responsibilities
- Forecast goals and objectives for the department and strive to meet them.
- Strive for harmony and teamwork with all other departments.
- Work with the Service Manager to ensure a timely turnaround of parts needed for internal jobs.
- Prepare and administer an annual operating budget for the parts department.
- Attend managers' meetings.
- Understand, keep abreast of, and comply with federal, state, and local regulations that may affect parts sales.
- Hire, train, motivate, counsel, and monitor the performance of all parts department staff.
- Direct and schedule the activities of all parts department employees.
- Provide technical assistance to parts department employees.
- Develop, enforce and monitor guidelines for working with customers to ensure maximum customer satisfaction.
- Handle customer complaints immediately and according to the dealership's guidelines.
- Establish and enforce a pricing policy that balances volume, customer loyalty, and the cost of doing business.
- Monitor and adjust inventory
- Maintain value, quality, and integrity
General Company Related Duties and Responsibilities
- Report to work within acceptable time frames and company standards.
- Maintain appropriate degree of professionalism towards customers and coworkers.
Qualifications
- Minimum high school diploma or GED equivalent required
- At least 3-5 years of Automotive Parts Department experience
- At least 1-year supervisory experience
- Ability to read and comprehend instructions and information.
- Some sales experience preferred
- Ability to operate the department profitably within dealership guidelines.
- Excellent communication and customer service skills
- Must be able to manage a team, motivate and develop
- Ability to be analytical, problem solve and multi-task
- Self-motivated enthusiastic presence in a team environment
- Strong written and communication skills
- Experience with automotive software preferred
- Working knowledge of Microsoft Office
- Professional appearance and work ethic
- Self-motivated, goal oriented, and ability to work within a fast-paced environment
- Current, valid driver’s license and satisfactory Motor Vehicle Report (MVR)
Working Conditions
The employee will work indoors and outdoors in an auto shop environment.
While this list is intended to be an accurate reflection of the current job, this is not necessarily an exhaustive list of responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job. The company reserves the right to revise the functions and duties of the job or to require that additional or different tasks be performed when circumstances change (i.e., emergencies, changes in personnel, work load, rush jobs, or technological developments). Be ready and willing to perform additional tasks or duties as needed or requested by management.