Clerk iv

Job Description :

POSITION TITLE : Clerk IV - Enrollment Center

PRIMARY LOCATION : New Bedford Campus

REPORTS TO : Dean of the New Bedford Campus.

CLASSIFICATION SPECIFICATION :

WORK SCHEDULE : Monday - Friday, 8 : 30am-4 : 30pm

SALARY : $46,888.66 annually*

Appointments from outside the bargaining unit begin at Step 1.*

STATEMENT OF DUTIES : Responsible for the daily operation of the clerical / reception area for New Bedford Campus Administrative Office.

Provide administrative / clerical support to the Dean of the New Bedford Campus.

ESSENTIAL FUNCTIONS, DUTIES, AND RESPONSIBILITIES :

• Responsible for the daily operation of the clerical / reception office. Adept at public relations and a good representative for Bristol Community Collee.
• Receive and screen visitors, telephone calls and emails; answer and / or refer inquiries to appropriate parties for action.
• Provide secretarial support including filing, typing, creating various documents for the Campus Dean & others.
• Respond to inquiries to provide information about programs and certificate offerings by the college.
• Assist New Bedford Campus Dean with 800 Purchase Street Property Management Duties.
• Compose letters and review documents for completeness, content, and compliance with regulatory and legal standards.
• Perform related duties such as compiling data for use in reporting for the Dean, including graphics, spreadsheets, and reports.
• Prepare reports as assigned to furnish required information about campus programs and community partnerships.
• Operate standard office equipment including PC's, printer, copier, fax machine, etc.
• Utilize software applications, including Microsoft Office (Word, Excel, Publisher, Outlook) to produce letters, reports, agendas, etc.
• Confer with staff to exchange information, coordinate efforts and to obtain information about programs and activities.
• Assist with developing New Bedford Campus promotional materials for special events.
• Perform enrollment service tasks such as student course registration, and general assistance to students and faculty as needed.
• Utilize college's MIS software including Banner and Argos to generate various reports : semester course schedules, faculty teaching schedules, class rosters, and student transcripts etc.
• Use college's Management Information System (MIS) software, including but not limited to Banner and Argos, to run various reports, semester course schedules, faculty teaching schedules, class rosters, etc.
• Create mail merges and prepare mass mailings to students, faculty, staff, and community organizations.
• Schedule meetings; coordinate reservations for the facilities, maintain a calendar of activities.
• Plan campus activities in collaboration with other members of the administration team and / or departments such as Student Services and Enrollment Management (SSEM).
• Assist with operations for the campus, tenants, maintenance company, outside vendors in collaboration with Bristol's facilities department.
• Manage New Bedford Campus social media handles, such as LinkedIn, X, Facebook and Instagram.
• Demonstrate a sense of professionalism and consistently reflect Bristol's core values while interacting with members of the Bristol community.
• Focus on the Commonwealth's Equity Agenda by applying related best practices throughout all job functions.
• Perform other related duties as assigned in conformity with the Collective Bargaining Agreement

Requirements :

EDUCATION AND EXPERIENCE

REQUIRED QUALIFICATIONS :

Applicants must have at least (A) three years of full-time, or equivalent part-time, experience in office work, or (B) any equivalent combination of the required experience and the substitutions below.

I. A diploma as evidence of graduation from the commercial or business course of a recognized high school or vocational / technical high school may be substituted for a maximum of one year of the required experience. *

II. A diploma as evidence of graduation from a course other than the commercial or business course of a recognized high school or vocational / technical high school or possession of a Massachusetts high school equivalency certificate may be substituted for a maximum of eight months of the required experience. *

III. A diploma for completion of a one-year, full-time, or equivalent part-time, program in a recognized, non-degree granting business or secretarial school above the high school level may be substituted for a maximum of one year of the required experience. *

IV. A diploma for completion of a two-year, full-time, or equivalent part-time, program in a recognized, non-degree granting business or secretarial school above the high school level may be substituted for a maximum of two years of the required experience. *

Education toward such a degree or diploma will be prorated on the basis of the proportion of the requirements actually completed.

NOTE : Educational substitutions will only be permitted for a maximum of two years of the required experience.

• Strong computer skills using Microsoft Office, including Word, Excel, and Outlook; ability to work with and create databases and statistical reports using spreadsheets, knowledge of non-profit 501 (c3) organizations;
• ability to work well and collaborate with others; ability to interpret and apply federal and state laws, ability to exercise sound judgement, ability to evaluate and prioritize assignments in an organized and timely manner;

and the ability to work with a diverse faculty, staff, and student body; experience in managing social media handles.

Additional Required Qualifications :

Demonstrated ability to :

• Read, write, and comprehend the English language, including ability to use proper grammar, punctuation, and spelling.
• Follow written and verbal instructions.
• Communicate effectively, both verbally and in writing.
• Establish and maintain harmonious working relationships with others.
• Deal tactfully with others.
• Exercise sound judgment.
• Work effectively with a diverse student body, faculty, and staff.
• Travel to and from meetings, trainings, or campus and community locations as needed. Reliable transportation required.

PREFERRED QUALIFICATIONS :

• Minimum of an associate's degree preferably in Office administration.
• Fluency in Spanish.
• Demonstrated experience using Microsoft Office (Outlook, Word, and Excel).
• Strong analytical and problem-solving skills.
• Professional experience working within a college setting.

Additional Information :

Equal Opportunity / Affirmative Action :

Bristol Community College is an affirmative action / equal opportunity employer and does not discriminate on the basis of race, color, national origin, sex, disability, religion, age, veteran or military status, genetic information, gender identity, or sexual orientation in its programs and activities as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, TitleVII of the Civil Rights Act of 1964, and other applicable statutes and college policies.

The College prohibits sexual harassment, including sexual violence. Inquiries or complaints concerning discrimination, harassment, retaliation, or sexual violence shall be referred to the College's Title IX & Equity Compliance Officer, Emmanuel Echevarria at or 774.

357.2682; the Massachusetts Commission Against Discrimination; the Equal Employment Opportunities Commission or the United States Department of Education's Office for Civil Right.

Application Instructions :

TO APPLY : Please complete our online application by clicking on the "Apply" button. The position will be open until filled.

Review of applications will begin 10 calendar days from the posting date.

REQUIREMENTS TO COMPLETE APPLICATION PROCESS :

1) A completed Bristol Community College Employment Application.

2) A current resume / curriculum vitae.

3) A cover letter that demonstrates how your skills and experience meet the desired and required qualifications of the position (not limited in length).

All candidates must have legal authorization to work in the United States. Bristol Community College is an institution that does not sponsor work authorization.

A pre-employment criminal background check will be conducted for all positions.

The college will independently verify education credentials as provided on the application. For certain positions that require a college degree, the hired candidate must supply official transcripts upon hire.

Transcripts must include your name and degrees conferred.

Last updated : 2024-08-20

Salary : $46,889