What are the responsibilities and job description for the Supervisor position at Brittain Resorts & Hotels?
WE ARE MORE THAN JUST A WORKPLACE
We love what we do! As leaders in the area’s hospitality industry, our company is rooted in a strong, caring culture steeped in rich history and respect.
Joining our team means being a part of a flourishing, culturally diverse, and dynamic group of people focused on creating lasting memories.
You will find your work rewarding as YOU make the difference to each of our guests. This is a place where friendships blossom and careers soar.
As a company, we continue to grow and we hope you will grow with us.
What will you be doing?
Activities Supervisors are responsible for training, coaching, and leading recreation team members, while also managing operations within the recreation department.
They ensure that staff are well-prepared and that all activities run smoothly, contributing to an excellent experience for our guests.
Activities Supervisor responsibilities include, but are not limited to :
- Scheduling, training, coaching, and counseling team members, following company, state, and federal regulations.
- Inspect and ensure cleanliness safely, and functionality of gates, foot washes, towel stations, chairs, pool deck, umbrellas, and general pool area and items.
- Ensuring the cleanliness and safety of the pool area by performing and assigning duties including but not limited to : trash removal and pick-up
- Monitor guest activity in pool areas to identify and report violations or unsafe behavior. Help take incident reports when they take place.
- Maintain the lost and found area.
- Communicate with the CPOs on the water readings, help if necessary to take readings.
- Fill in for other activities associates when needed while on shift.
- Other duties as assigned.
What are we looking for?
- Prior supervisory experience.
- Weekend availability and the ability to work a variety of AM and PM shifts.
- Effective leadership, including the ability to actively coach, train and lead staff.
- Enthusiasm and passion for providing exceptional guest experiences.
- Self-motivated to accomplish goals, with a strong sense of responsibility and urgency.
- Passion for upholding standards and exceeding expectations in all aspects of hospitality.
- Exceptional communicator with strong conflict resolution capabilities.
- Proven job reliability, diligence, dedication, and attention to detail.
- Proficiency with computers and general office PC applications (i.e. word processing, spreadsheets, databases) and property management systems preferred.
What can you look forward to?
All team members enjoy WEEKLY PAY!
Qualifying team members may enjoy the following benefits :
- Medical, Dental, and Vision coverage options
- Paid Time Off
- 401(k) retirement plan with company match
- Paid Parental Leave (10 weeks)
- Bereavement Leave and Jury Duty Pay
- Life and AD&D Insurance
- Health Savings Account and Flexible Spending Account options
- Accident, Critical Illness, Hospital Indemnity, Legal Plan, and Commuter Benefits options
- Employee Assistance Program
- David L. Brittain Scholarship Program
- Local Attraction Discounts
- Associate Referral Program
- Tuition Reimbursement
- Resort Accommodations Discount
Connect with us! @brittainresorts
Due to the cyclical nature of the hospitality business, team members may be required to work varying schedules to reflect the business needs of the resort, including weekends and holidays.
We are an Equal Opportunity Employer of all qualified individuals, including minorities, women, veterans & individuals with disabilities.
Last updated : 2024-05-19
