Sales Client Advisor

Description

What we are looking for...

Imagine turning on the TV, attending the big game or seeing a concert with the project you worked on, displayed for the world to see! If you are someone who wants to be part of a fast-paced, creative and cohesive team, we want you!

The Client Advisor role is an entry level position, designed to train you as part of a team who wins together! We'll provide the necessary tools and teach you the ins and outs of our creative industry through mentorships with key players in our company, hands on training and an introduction to a flexible, fun and exciting work environment.

Goal-oriented, self-motivated and motivated to win? We want to BUILD YOU UP into the Client Advisor to help take our company to the next level!

Britten is a veteran-owned (VSOB) creative production house dedicated to delivering innovative signage, displays, and event branding solutions that make our customers stand out in a crowd. For 35 years, we’ve leveraged our state-of-the art design, printing, fabrication, and manufacturing capabilities to propel high-impact campaigns and promotional ideas into the world. Always on time, on strategy, and on budget, we build the stuff that helps people, communities, and businesses flourish and prosper.

Located in Traverse City, Michigan, this creative production studio known as Britten seeks talented individuals to join our team. We’ve built a reputation for saying "yes" to projects others won't touch. Our people make that possible, individuals who put a premium on thoughtful service, care about the people next to them, and are willing to go the extra mile on projects they touch.

Britten has become a trusted partner of some of the worlds’ best known and most discerning brands with credits including Octagon, SIMON Shopping Centers. the London and Sochi Olympics, The Miami Dolphins and Denver Broncos' game day fan experiences and player tunnels, wrapping of the entire Plaza Hotel in New York City, branded environments for agencies and universities alike, Notre Dame, Texas Tech many more large-scale specialty projects, stadiums and venues.

We want people who align with and can live our core values:
We Say Yes
We Hustle

We Think Bigger
We Keep Promises
We Build People Up

General Duties and Responsibilities:

• Communicates effectively with clients, making outbound calls to potential clients, and following up on leads
• Work together, as part of an inclusive team, to meet and exceed individual & company sales goals
• Listen and ask questions to understand customer needs while identifying sales opportunities
• Remain informed on market trends to stay competitive and drive new sale opportunities to clients
• Routine follow-up with clients on existing quotes and leads
• Align with and believe in the company core values: We Say Yes, We Hustle, We Think Bigger, We Keep Promises, We Build People Up

Other Duties

Please note this job description is not designed to be exclusive or exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the scope of the position. Duties, responsibilities and activities may change at any time with or without notice.

Requirements

• Bachelor’s degree preferred with proven sales experience
• Experience using Customer Relationship Management (CRM) tools; Salesforce preferred
• Understand and follow department standards and processes with attention to detail
• Highly effective in prioritizing prospects to ensure time is focused on highest potential leads
• Ability to respond to the customer in a professional and timely manner and convert prospects to lifelong customers
• Exhibits strong organizational skills
• Creative thinking and brainstorming; thinking outside the box
• Relentless passion to delight our customers and work as a team that is committed to achieving team goals
• Effective in verbal and written communication as well as listening skills, communicates respectfully with others
• Demonstrates effective team work, conflict resolution skills, and relationship building internally and externally
• Approaches work with enthusiasm, maintains a positive outlook and is self-reliant
• Must be able to keep up in a fast-paced work environment and have the ability to multi-task
• Occasional travel required 
• Align with and believe in the company core values: We Say Yes, We Hustle, We Think Bigger, We Keep Promises, We Build People Up

Physical Demands and Work Environment

• Office environment in Traverse City, MI
• Moving self in different positions to accomplish tasks in various environments
• Remaining in a stationary position, often standing or sitting for prolonged periods
• Moving about to accomplish tasks or moving from one worksite to another
• Communicating with others to exchange information
• Repeating motions that may include the wrists, hands and/or fingers
• Performing and assessing the accuracy, neatness and thoroughness work
• Sedentary work that primarily involves sitting/standing
• Light work that includes moving or adjusting objects up to 20 pounds

Compensation and Benefits

A competitive salary bonus opportunities is being offered and a full benefits package for all full-time positions.

Benefits Package Highlights:

• Medical, Dental and Vision Insurance coverage options
• 401K
• Paid Holidays
• Paid Time Off
• Maternity and Paternity Leave-company paid
• Educational Assistance
• Life Insurance-company provided
• Reimbursement for safety glasses and/or work boots (if position requires and qualifies)
• Company provided safety, skill development and/or leadership training opportunities

Britten, Inc. and its affiliates are equal opportunity employers and do not discriminate against otherwise qualified applicants in employment on the basis of race, color, religion, age, sex, national origin, genetic information, disability, or any other characteristics as protected by federal, state or local law. Britten, Inc. is a drug free employer.