Overview
DMS Inc., a BRMi company, is a skilled and motivated LAN/Network Specialist I to join our team. In this role, you will be responsible for managing and maintaining the local area network (LAN) infrastructure and providing support for network-related issues. You will collaborate closely with the IT team to ensure optimal network performance and connectivity. The ideal candidate should have a solid understanding of networking principles, possess strong troubleshooting skills, and be familiar with LAN technologies.
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Responsibilities
Network Infrastructure Management:
- Install, configure, and maintain LAN equipment, including switches, routers, firewalls, and wireless access points.
- Monitor network performance, troubleshoot issues, and implement necessary solutions to ensure optimal performance and uptime.
- Conduct regular audits and assessments to identify areas for improvement and recommend network enhancements.
- Collaborate with vendors to procure network equipment and coordinate maintenance activities.
- Network Support and Troubleshooting:
- Respond to network-related incidents, service requests, and inquiries from end-users and resolve them in a timely manner.
- Diagnose and troubleshoot network issues using appropriate tools and methodologies.
- Perform root cause analysis for recurring network problems and implement preventive measures.
- Provide technical guidance and support to end-users on network-related matters.
- Network Security:
- Implement and maintain network security measures, including firewalls, intrusion detection systems, and access control lists.
- Monitor network traffic for potential security breaches and take appropriate actions to mitigate risks.
- Stay updated with the latest network security threats and implement best practices to safeguard the network infrastructure.
Documentation and Reporting:
- Create and maintain network documentation, including network diagrams, configurations, and standard operating procedures.
- Generate reports on network performance, incidents, and trends to identify areas for improvement.
- Maintain an inventory of network equipment, licenses, and warranties.
Other duties as assigned
Qualifications
- Bachelor's degree in Computer Science, Information Technology, or a related field. Equivalent work experience may be considered.
- Minimum 2 years of relevant experience
- Proven experience in LAN administration, network troubleshooting, and network security.
- In-depth knowledge of LAN technologies, such as Ethernet, VLANs, and spanning tree protocols.
- Familiarity with network monitoring and management tools, such as Wireshark, SNMP, and Syslog.
- Strong understanding of TCP/IP, DNS, DHCP, and routing protocols (e.g., OSPF, BGP).
- Experience with network security practices and technologies, including firewalls, VPNs, and access control.
- Excellent analytical and problem-solving skills with the ability to work under pressure.
- Strong communication skills and the ability to effectively collaborate with team members and end-users.
EOE/Minorities/Females/Vet/Disabled
We are an equal opportunity employer that values diversity and commitment at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. Employment policies and decisions on employment and promotion are based on merit, qualifications, performance, and business needs. The decisions and criteria governing the employment relationship with all employees are made in a nondiscriminatory manner, without regard to race, religion, color, national origin, sex, age, marital status, physical or mental disability, medical condition, veteran status, or any other factor determined to be unlawful by federal, state, or local statutes.