Demo

Dispatcher

Broco Oil
Haverhill, MA Full Time
POSTED ON 3/28/2024 CLOSED ON 5/7/2024

What are the responsibilities and job description for the Dispatcher position at Broco Oil?

Who We Are

If you’re ready to be challenged and build your career alongside the best of the best, you’ve come to the right place.

Broco Energy is a family owned, operated, and above all, oriented company. We are in an exciting phase of rapid growth and are building the team that will take our services to the next level.

Our customers don’t listen to sales pitches or upsells – they receive solid advice and guidance to make the best decisions for their home and family.

Benefits include:

  • 100% company-paid premiums for medical, dental, and vision insurance
  • Paid vacation, sick, and holidays
  • Simple IRA with matching
  • Life insurance on us
  • …and more!

Recent awards include:

  • Veteran-Owned Small Business of the Year (2019)
  • Largest Veteran-Owned Business in Massachusetts (2021; 2022; 2023)
  • Family-Owned Business of the Year (2022)

Join our team and experience the Broco Difference!

The Dispatcher is primarily responsible for the following functions:

  • Coordinates and schedules all residential and commercial deliveries.
  • Maintains an on-call schedule for drivers.
  • Communicates delays and schedule changes to customers.
  • Manages and maintains Fueling Credentials for loading rack.
  • Ensures that vehicles are moving and on schedule.
  • Coordinates DEF, tank, and similar deliveries.
  • Provides backup to customer service in the absence of the Customer Service Representatives.
  • Performs other similar duties as required.

Required Qualifications:

  • High school degree or equivalent.
  • 1-2 years prior experience in a dispatch role.
  • Ability to adapt to shift priorities.
  • Ability to remain calm and professional in all situations.
  • Ability to work extended hours as necessary, especially during peak demand seasons.

Preferred Qualifications:

  • Prior experience with Ignite and Blue Cow
  • Prior experience with Samsara GPS
  • Prior experience working with trucking logistics
  • Prior experience working for a fuel company
  • Bilingual in English and Spanish

Broco Energy is a family-friendly workplace. Well-behaved dogs are frequently in the office and children are frequently present. There is a shy, mostly nocturnal cat on the second floor. The Company has completed a full Job Hazard Assessment for this position that is evaluated annually and reviewed with all new employees during onboarding.

Broco Oil, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status, and will not be discriminated against on the basis of disability.

Job Type: Full-time

Pay: $23.00 - $25.00 per hour

Expected hours: No less than 40 per week

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Health insurance
  • Life insurance
  • Paid time off
  • Parental leave
  • Professional development assistance
  • Referral program
  • Vision insurance

Schedule:

  • Day shift
  • Home daily
  • Home time
  • On call
  • Overtime
  • Weekends as needed

People with a criminal record are encouraged to apply

Application Question(s):

  • Is your resume up to date?

Experience:

  • Dispatching: 1 year (Required)
  • Transportation planning: 1 year (Preferred)

Work Location: In person

Salary : $23 - $25

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