What are the responsibilities and job description for the Report Specialist position at Brown & Brown Insurance?
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.
The Report Specialist role primarily creates solutions by developing and support PillarRx’s standard monthly and quarterly reporting’ for all clients by leveraging best in class tools, including Qlik Sense.
Additionally, this role is responsible for providing analytical support by collaborating with the Account Management teams to further research findings found within the analysis by talking through observations and what opportunities or concerns those facts present.
Engaging directly with external clients to support the Account Management team when reporting questions are asked and / or if reporting metrics need further explanation is required.
Essential Duties and Functions :
- Develop and deliver monthly and quarterly reporting accurately and timely on behalf of the PillarRx clients
- Attend meetings and act as a subject matter expert in data analytics and reporting concepts
- Work with IT teammates to implement new reporting tools and capabilities, specifically Qlik Sense.
- Complete ad-hoc reporting requests and projects as needed.
- Responsible for end-to-end design and development of Qlik Sense application.
- Identify areas of improvement or enhancement that could elevate the PillarRx reporting suite
- Support the Account Management team with observations within the reporting metrics and collaborate to bring explanations and further research to those observations to discover opportunities and / or concerns
- Assist with continually enhancing and building out the user reporting interface with new reports, visuals and functionality for both internal users and clients
- Support internal projects for enhancing in-house functionality surrounding the PillarRx reporting capabilities
- This position will include job duties that require risk designations for access to Electronic Protected Health Information (PHI) in the course of their job responsibilities
- Other duties as assigned
Competencies :
- Self-Motivated - the individual takes it upon themselves to develop solutions with little management oversight and takes pride in the delivery of productionized solutions that improve PillarRx’s bottom line.
- Planning / organizing prioritizes and plans work activities effectively with excellent time management skills
- Interpersonal skills culture is very important within the PillarRx organization. This individual must be a team player as well as an independent contributor.
The expectation is to share a positive, collaborative and helpful demeanor to all fellow teammates and clients
Written and Oral communication excellent communication skills is required in this role to effectively communicate to fellow coworkers and potentially clients.
Written and verbal communications must be professional and understandable by the audience with a high degree of recognition of how to best convey the message
- Problem solving must be able to identify and resolve problems in a timely manner through analyzing the information obtained through reporting metrics and further research as needed
- Quality control must exercise due diligence to be as accurate and thorough as possible in completing all work requests, projects and initiatives
- Adaptability adapts to changes in the work environment, manages competing demands and is able to handle frequent change, delays or unexpected events
Qualifications :
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
Required
- Hands on experience with Qlik Sense development, dashboarding, and data modeling and reporting techniques.
- Proficient in SQL query language
- Direct experience in developing reports within the healthcare industry regarding prescription benefits, pharmacy health plans, pharmacy benefit managers, or similar industry methodologies
- Proficient using Microsoft Office Suite, especially Excel
Preferred
Bachelor’s Degree in a data science related field of study
We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.
