Technical Warranty Coordinator

TECHNICAL WARRANTY COORDINATOR - Sturtevant, WI 

YOUR ROLE INCLUDES: 

• The opportunity to provide high quality technical and warranty support of BRP Marine products to our Dealer network via phone and case management
• The ability to positively impact our consumers by providing technical product information and issue resolution updates to our Consumer Experience team, who are working directly with the consumer. We share a common goal of customer satisfaction.
• The opportunity to positively influence our product quality by quickly identifying and reporting issues through our quality improvement process
• The ability to educate and support our network on the self-help tools on BOSSWeb: Case Management, Community and BRPTI as well as develop content for our Knowledge Center
• Participate in improving the quality of support given to our Dealers by identifying solutions to tools, processes and procedures
• Willingness to assimilate product knowledge and provide support on additional Marine Group product lines as the business continues to evolve

QUALIFICATION:

• 2 year of dealership experience - required 
• Mechanical background - preferred 
• automotive/powersports experience 

AT BRP, WHEN WE TALK ABOUT BENEFITS, WE GO ALL IN.

Let’s start with a strong foundation — You want it, we have it:

• Annual bonus: we work hard, and we know it. This yearly thank you is our way to fuel your dreams.
• Generous paid time off: we feel that winding down is as important as creating the future of recreational products so we offer a competitive vacation package 
• Competitive 401k offering. We want to make sure you enjoy retirement and believe in helping you get there. We provide a generous dollar for dollar match. 

What about some feel good extra perks: 

• Flexible work schedule: balance is key to innovation, and we want to make sure you are at the top of your game with a schedule that will work for you. 
• Holiday season shutdown: between Christmas and New Year’s, we close some of our facilities and refill on good times. 
• Educational resources: We love to fuel your curiosity and encourage you to learn more so we provide you resources to stay cutting-edge, therefore,  we all win together. 
• Discount on BRP products: what we build is amazing, freeing, revolutionary, and you're first in line for the experience.
• Growth opportunities: We believe in investing in you and your development. Stay with us and grow with us! 

WELCOME TO BRP

We’re a world leader in recreational vehicles and boats, creating innovative ways to move on snow, water, asphalt, dirt and even in the air. Headquartered in the Canadian town of Valcourt, Quebec, our company is rooted in a spirit of ingenuity and intense customer focus. Today, we operate manufacturing facilities in Canada, the United States, Mexico, Finland, Australia and Austria, with a workforce made up of close to 20,000 spirited people, all driven by the deeply held belief that at work, as with life itself, it’s not about the destination; It’s about the journey. 

BRP US Inc. is an Equal Opportunity/ Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

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