Supervisor

Bruster’s Real Ice Cream has four locations throughout the Northern VA Region. We are currently hiring for a Supervisor at our brand new Stone Ridge location (opening 3/31/2023). Supervisors are responsible for enthusiastically leading and motivating the restaurant team to achieve the highest levels of customer service and guest satisfaction. Our team is passionate about customer service and oversee providing an excellent guest experience at Bruster’s.

Manager Description:

Has a strong work ethic, a good heart, great judgment and intelligence.

Is energetic, positive, and a skillful communicator.

Leads by example and excels in a team environment.

Is creative, resourceful, organized, and an excellent problem solver.

Is calm under pressure and navigates adversity with grace.

Knows and appreciates what makes our ice creams so splendid.

Management of the team, including scheduling, training, hiring and general supervision.

Oversee that all opening and/or closing duties are completed correctly and that cleanliness and maintenance are maintained.

Responsible for daily deposits, and the correct operation of the POS systems.

Balancing of all daily and nightly cash drawers and POS.

Oversee inventory and maintenance.

Providing excellent customer service to guests and excellent leadership to employees.

Enforce and monitor all health, safety, and sanitation standards.

Assures that all safety and security procedures are followed within the restaurant.

Manager Requirements:

Demonstrated restaurant leadership experience (preferred but not required)

Excellent customer service, interpersonal skills and work ethic.

Organized and capable of multi-tasking with attention to detail.

Knowledge of Microsoft applications including Word and Excel and POS systems.

High standards of personal hygiene and personal appearance.

Ability to be on feet for several hours at a time.

Servsafe training preferred.

Strong guest service, communication, leadership and conflict resolutions skills.

Ability to supervise, train and motivate team members.

Minimum High school diploma/GED.

Valid driver’s license with reliable transportation.

Able to work on weekends, evenings, and holidays.

Job Type: Part-time

Pay: $15.00 - $20.00 per hour

Benefits:

• Employee discount
• Flexible schedule

Shift:

• 8 hour shift
• Day shift
• Night shift

Weekly day range:

• Monday to Friday
• Weekends as needed

License/Certification:

• Driver's License (Preferred)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Work Location: In person