Information Technology Support Specialist

YOU:

• love technology... in fact, you can't get enough of it
• have the mind of a tech specialist, but would much rather leverage your natural people skills
• find yourself getting aggravated when you notice examples of poor customer service
• can speak both techie and non-techie, and enjoy sharing your knowledge with others
• are attracted to a technology-oriented, continuous learning environment
• like thinking outside the box; enjoy solving problems
• want to find an organization that is supportive and caring

WE:

• live and breathe our core values
• care more about your intelligence and values than your experience
• listen closely to our team members’ ideas
• have a better benefit package than 95% of the companies out there - full health, dental, and vision, paid time off, and a great 401(k) plan
• offer a starting salary range of $50,000 - $57,000 a year (depending on background and experience)
• are growing rapidly, requiring a 22,000 square foot addition to our current offices

WE NEED EACH OTHER!

BS&A team members are engaged in our mission to provide unparalleled service to our municipal customers. As an Information Technology Support Specialist, you will have the opportunity to wear many hats; some of what you will experience includes the following:

• working with our customers, teaching, guiding and problem solving
• helping to manage BS&A's internal infrastructure
• working with our Quality Assurance team to perfect our software
• becoming familiar with the configuration and use of our software
• performing special projects for our customers and other team members
• developing close relationships with fellow team members throughout the company
• mentoring new IT Support Specialists

Of course, all of these duties are performed working alongside an engaged and extremely talented BS&A team! If you have a desire to learn about all the products BS&A offers, and a drive to participate in a very close, customer-focused organization, we want to hear from you!

We tend to look for folks with one of the following degrees: General Business Administration, Business Management, Finance, Communications, or Information Technology. However, we are interested in candidates from any degree program that can demonstrate technical acumen, and an interest/ability in providing unparalleled customer service.

BS&A Software uses E-Verify as part of the I-9 process to verify the work eligibility of all new hires.