What are the responsibilities and job description for the Server position at Buffalo Wild Wings?
WINGS. SPORTS. CAREERS.
ALL the ESSENTIALS!
A Franchisee of Buffalo Wild Wings Grill and Bar, a wildly successful and fast-growing restaurant chain specializing in New York-style buffalo wings, is looking for SERVERS. We have opportunities available for enthusiastic people with a passion for creating guest loyalty!
JOB PURPOSE:
The primary purpose of this position is to Inspire Legendary Experiences for Buffalo Wild Wings Guests by effectively presenting food and beverage options in an informative, friendly, and enthusiastic manner.
JOB FUNCTIONS:
Read table to provide a unique, personalized experience to Guests through personal connections and genuine interactions. Engage in conversations supporting current sports events and other promotional activities and/or areas of interest.
Encourage guests to participate in the Blazin Rewards loyalty program or make additional product purchases to increase ticket sales
Check Guests identification to ensure they meet minimum age requirements for consumption of alcoholic beverages
Correctly take orders from Guest, enter all orders and request into the Point of Sale system for accurate inventory and communication with Heart of the House
Serving of food and beverages to Guests to ensure an exceptional dining experience
Check with Guests to ensure they are enjoying their meals and anticipate any need for corrective action to ensure Guest satisfaction – Inform Managers as needed
Remove dishes and glassware from tables
Collect and accurately process Guest payments
Maintain positive working relationships with all Team Members and Managers
Service, cleanliness and operational responsibilities
Other duties as assigned by management
JOB KNOWLEDGE/SKILLS:
Utilize excellent verbal communication and interaction skills in order to serve BWW Guests
Strong skills in time management and organization, with excellent attention to detail
Ability to take direction and execute team/company objectives
Basic mathematical skills and the ability to handle money accurately
Basic knowledge of Point of Sale systems
Conflict management skills, analytical skills and a high degree of emotional intelligence in order to anticipate, recognize and solve Guest issues
Ability to maintain a high degree of pace and intensity for an extended period of time including sitting, standing, lifting and bending
PHYSICAL DEMANDS: The physical demands for this position are stands, bends, lifts, and moves intermittently during working hours. If asked to perform task outside of physical capabilities, be sure to notify your manager. These physical requirements may be accomplished with or without reasonable accommodations.
We offer: great pay; schedules that fit your life; awesome managers; and 401k with company match. If you’ve got a flair for fun and are looking for a great team to work with, we want YOU!
Click APPLY NOW to submit your application online!
Two Joes, Inc. DBA Buffalo Wild Wings
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