Social Work Supervisor II

Job Title: Social Work Supervisor II Department: Health and Human Services Hiring Range: $60,720.30 - $74,635.40 Compensation Grade: 3005 Compensation Pay Range: $60,720.30 - $94,116.46 Posted Internally and Externally Job Posting End Date: March 12, 2024 This is a Social Work Supervisor (SWS) II position for Afterhours. The SWS II for Afterhours fills in as the supervisor when the SWS III is unavailable. Otherwise, this positions completes tasks of the Afterhours Investigative Assessment Treatment Social Worker. Purpose of the position: The primary purpose of this position is to provide supervision for social work staff with job functions that include In Take, At Risk case management, Foster Care Licensing, Adult Services, and back up On Call. Minimum Education, Training and/or Experience (required at time of hire): Master’s degree in social work from an appropriately accredited institution and one (1) year of directly related experience; or a bachelor’s degree in social work or master/s degree in a human services field from an appropriately accredited institution and two (2) years of directly related experience; or a bachelor’s degree in a human services field from an appropriately accredited institution and three (3) years of directly related experience; or a bachelor’s degree from an appropriately accredited in any field institution and four (4) years of directly related experience; or an equivalent combination of education and experience. Additional Training and Experience: English/Spanish bi-lingual speakers preferred. Essential Functions of the position: Assign, direct, and supervise activities of a group of staff who provide direct services to clients through case review, ensuring adherence to established laws, policies, procedures, and standards. Provide and/or coordinate appropriate training and development for new and existing employees, supply information, technology and reference materials necessary to perform specific jobs functions. Address complaints with regard to client satisfaction and appropriateness of services by staff or clients and make assessment and recommendations for resolution. Engage community partners and organizations within the community to assure that concerns of Buncombe County citizens are being addressed and to influence the success of program outcome Administer and assure compliance with all county, human resource and governmental policies, rules and statutes including those covered by local, state, and federal laws specific to program area. Ensure a fully staffed, competent workforce and a safe and supportive work environment for all employees. Represent the agency in advocating for services needed to serve this population. Performs other related duties as assigned. Knowledge, Skills, Abilities: Extensive knowledge of social work principles, techniques, and their application to specific casework and community problems; knowledge of person/family-centered philosophy and family system dynamics. Extensive knowledge of the laws, regulations, and policies which govern adult/child welfare programs, including a thorough knowledge of all relevant manual materials, knowledge of after-hours on-call policy and procedures. Knowledge of the methods and principles of casework supervision, training, and administration. Knowledge of management techniques and styles. Knowledge of medical, behavioral, and socio-economic problems and their treatment. Ability to supervise, train, and direct social workers in various programs. Ability to transfer knowledge to staff in such a way that it is accepted and utilized, to provide encouragement and support to staff in day to day activities as well as crisis situations. Skill in promoting clear communication, coordination and responsiveness between staff and administration. Skill in counseling and interviewing and the ability to express ideas clearly and concisely Skill in creating resources when none are readily available. In order to uphold internal pay parity and equity, salaries are non-negotiable for new and current Buncombe County employees. All new employees are paid according to their years of relevant education and experience above minimum requirements for the position and employees have the opportunity to obtain pay increases via cost of living increases and promotions. Buncombe County Government realizes the importance of a diverse professional workforce and the need to foster a responsive and innovative organizational culture, one that fully engages all of our employees, honoring and building on each employee's unique experiences, opinions, and perspective. It is the policy of Buncombe County to provide equal employment opportunities (EEO) to all persons regardless of race, color, religion, sex, national origin, political affiliation, physical or mental disability, age, veteran status, genetic information, sexual orientation, gender identity or any other legally protected class under federal or NC State law. In addition, Buncombe County expressly prohibits any form of workplace harassment or discrimination. Applicants for employment are invited to participate in the affirmative action program by reporting their status as a protected veteran or other minority. In extending this invitation, we advise you that: (a) workers (applicants) are under no obligation to respond but may do so in the future if they choose; (b) responses will remain confidential within the human resource department; and (c) responses will be used only for the necessary information to include in our affirmative action program. We are a company that values diversity. We actively encourage women, minorities, veterans and disabled employees to apply. Refusal to provide this information will have no bearing on your application and will not subject you to any adverse treatment. Employees in positions that are approved for remote work must reside within a 2-hour drive from the position's assigned Buncombe County facility. Select a job and click the blue Apply button to complete your application. Please attach a resume and cover letter if possible. Then, submit your application by the Job Posting End Date to be considered. Our hiring managers begin reviewing applications after the Job Posting End Date and will contact applicants soon after. Thank you for your patience as we give each application the time and attention that it deserves. We are committed to building an inclusive workforce that is representative of our diverse community. If you have equivalent experience and/or education we encourage you to apply.