What are the responsibilities and job description for the Customer service representative position at Bunzl?
This position often serves as a liaison between the Sales staff and the customer.
At Majestic, we know that our employees are our number one asset. We seek to recruit and retain the right people who are passionate about our business, and we provide opportunities for our employees so that they may progress within our company based on their talents, experiences, and their aptitude.
We are proud to be a certified Great Place To Workorganization. This prestigious award is based entirely on what current employees say about their experience working at Majestic.
Responsibilities :
- Prepare samples, price quotations, and customer correspondence
- Process orders, revisions, and confirmations of sales / back orders
- Collaborate with Sales staff and Supervisors to assist with any necessary Sales related projects and reports
- Assist with incoming calls and inquiries
- Answer inquiries from distributors, end-users, and manufacturer’s reps
- Investigate customer problems and / or complaints to successful resolution
- Maintain relationships with both internal and external customers with exceptional service
- Function as a liaison between Customer Service and other departments in the company to address customer needs
- Work effectively in a team environment to meet business goals and objectives
Requirements :
- High school graduate
- Familiar with ERP systems
- Computer literate, self-motivated and works well in a team environment
- Detail-oriented
- Superior organizational skills
- Professional people skills and extraordinary customer service skills
- Prior experience in a customer service support role in a professional business environment preferred
- Excellent verbal and written communication skills
- Problem solver with the ability to multi-task using judgment and decision-making skills
Majestic's Washington Salary Range : $-$ per hour based on experience, education and geographic location.
WHAT’S IN IT FOR YOU?
The perks of being a Bunzl employee don’t stop at being part of a great team or being valued as our asset. We offer a full range of benefits to help our employees take care of themselves and their family today, tomorrow and for the future.
- Medical, Dental & Vision Benefits effective the st day of the month after days - Minimum hours per week.
- Paid Time Off - Vacation, Sick, Holidays and Personal Time.
- K with generous company match.
- Additional benefit information can be found on the Bunzl Careers home page under Benefits and Perks.
Last updated : 2024-06-27
