What are the responsibilities and job description for the Shift Leader position at Burger King?
BURGER KING SHIFT LEADER POSITION
At TOMS King, we believe that our employees are the cornerstone of our success. Have a rewarding career where the possibilities are endless begins with you! If you are passionate about serving our Guests and enjoy working in a fun, fast-paced, collaborative, team-oriented work environment, career advancement opportunities - join our team.
We are fun and friendly people who value customers and takes absolute pride in everything we do. We offer great benefits and competitive starting wages up to $15.00 hourly :
¨ Free Meals
¨ Free Uniforms
¨ Tuition Reimbursement
¨ Daily Pay
¨ Employee Recognition Programs
¨ Referral Program
¨ 401K
¨ Employee Medical Benefits
SUMMARY
Our Shift Leaders are an important ingredient to the success of the business. Our crew is responsible for delivering our 'Customer Promise' by providing outstanding customer service to our guests. TOMS King is deeply committed to excellence and rewards our employees for their strong performance.
SHIFT LEADER RESPONSIBILITIES INCLUDE:
Directs efficient and accurate preparation and sale of products for prompt customer delivery within established speed of service guidelines.
Motivates and directs team members to exceed customer expectations with fast and friendly service in a neat and inviting environment.
Supervises and trains Crew Members on team stations, BKC products, processes, and policies.
Supports cultural initiatives of the Company and drives the CORE Training principles.
Follows cash control/security procedures and helps to implement marketing plans, maintain inventory, manage labor, and apply financial reports across shifts to enhance restaurant results.
Assists Restaurant General Manager in enforcing compliance with government regulations, employment law, food safety, security policy, operations, and BKC policies and procedures relating to all restaurant activities across shifts.
Assists the management team with recruiting and hiring crew members.
As part of the restaurant management team, recruits, trains, and works to retain effective team talent, by making decisions or recommendations on advancement.
Makes decisions or recommendations on discipline and terminations of Crew Members
Available to work evenings, weekends, and holidays.
REQUIREMENTS:
One (1) year of supervisory or leadership experience in a retail, restaurant, or hospitality environment
Ability to coach and train other team members
Excellent communication skills with a strong interest in Guest Services
Must have ServSafe Certificate
Ability to provide exceptional customer service
Ability to work diligently in a fast-paced environment
Must have reliable transportation
Minimum age requirements 18
ABOUT TOMS KING
TOMS King is one of the top 10 largest BURGER KING® franchisees and owns and operates over 130 restaurants across Illinois, Ohio, North Carolina, Pennsylvania, and Virginia, with more than 3,000 team members.
