What are the responsibilities and job description for the General Manager position at Burma Love?
Calling the foodies, the passionate, the inspired,
At Burma Food Group, it’s more than just a “job” and we are more than just a “company.” We are a small but mighty group of individuals passionate about food, life, people, and culture. We are strong believers that food should be more than just fuel, it should be celebrated, act as a source of discovery, connection, and feed a sense of adventure.
Burma Food Group is the company behind Burma Superstar, Burma Love, and Burma Bites restaurants in the San Francisco Bay Area. What started out as a single restaurant with a vision to bring Burmese cuisine to the world, has quickly turned into a family of restaurants, a non-profit organization, as well as a retail line, and this is just the beginning.
Together we are on a mission to bridge cultures through food, and we want YOU to join us on our mission!
Be a part of our story, what do you say?
Position Summary:
The General Manager is responsible for the overall performance of restaurant locations. The role will ensure all locations are managed to deliver high-quality execution, meeting/exceeding targeted P&L objectives, with a customer experience that fosters brand loyalty. We are seeking a hands-on manager who understands the value of customer service, food quality, consistency, and team development.
Roles/Responsibilities:
Responsible for the restaurant financial performance (P&L), and operational costs
Recommend ways to reach a broader audience
Grow the business by growing the team
Help build off-premise sales with 3rd party platform and be involved in the local communities/Marketing
Oversee existing and assist with new restaurant’s operations
Work with Assistant Managers, Assistant General Manager and Chef to maintain food and labor cost budgets
Work with the Human Resources team to ensure compliance with relevant employment laws and regulations
Comply with Health Department requirements and support staff in compliance of established safety programs
Serve as escalation point for employee relations; conduct performance reviews of restaurant managers
Work with the cooks and management team in creating menus and providing top quality food
Create strategies designed to motivate the management team for overall customer service satisfaction
Ensure food programs and menu reflect the vision of the company
Hold weekly manager meetings with restaurant managers
Develop trainers and managers to help the company grow
Help build cultures through food
Help create an awesome work environment where people want to work and dine
Minimum Qualifications:
At least 5 years of restaurant experience
At least 2 years of General Manager experience running a successful and busy restaurant (casual dining)
Serviced-focused, flexible, and high degree of integrity
Preferred Qualifications:
Experience in day to day BOH/FOH operations and restaurant oversight
Experience in P&L management
High level of professionalism and strong customer service skills
South East Asian cuisine experience
Experience with Metropolitan restaurant industry
Experience with creating, building, fixing and maintaining an effective team
Bachelor (BA/BS) degree
Perks:
Opportunity to be part of a growing company and team
Industry-competitive salary and competitive bonus
Benefits: medical, dental, vision, 401K, life insurance
Vacation hours
Meals provided
Equal employment opportunities (EEO):
Burma Food Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics and other protected classes. We also consider qualified applicants with arrest and conviction records, consistent with legal requirements. In addition to federal law requirements, Burma Food Group complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company operates.