Office Manager Job Summary:

The Office Manager will oversee the general accounting, human resources and administrative functions and activities of the office.

Supervisory Responsibilities:

• Manage the daily work activities of the office.
• Hire, train and develop a well-functioning team.
• Inspire and lead others to peak performance
• Insure the Myrtle Beach office is profitable.

Duties/Responsibilities:

• Participate in the recruitment and hiring of office and field staff
• Provides leadership for employee relations through effective communications, coaching, training and development.
• Ensure team members are properly trained in BELFOR practices and protocols, and develop career path to maintain retention of team members.
• Prepare and process bi-weekly payroll.
• Create and monitor reporting functions of the Myrtle Beach office.
• Provide support for coaching / counseling office and field staff
• Communicate professionally with coworkers, customers and vendors.
• Be a leader and lead the team to established goals.
• Monitor work flow and systems for the most effective completion of tasks.
• Attend marketing events to be visible to potential leads and customers.
• Follow up on customer complaints and determine issues for resolution.
• Provides clerical support when needed to assist clerical staff with assigned administrative duties including answering phones, sorting and distributing mail, and preparing documents.
• Manage the local safety initiatives of the office and field team.
• Measure performance through developing comprehensive, sales, marketing, human resources and production reports.
• Performs other related duties as assigned.

Required Skills/Abilities:

• Excellent interpersonal, communications and customer service skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Proficient with Microsoft Office Suite or related software.
• Proficient with QuickBooks, JDE or other accounting related software.

Education and Experience:

• Bachelor's degree in Accounting or Human Resources, preferred.
• At least three years of accounting or human resources experience required.
• Previous management experience that required holding others accountable for performance.

Physical Requirements:

• Sustained periods of standing, sitting, walking, bending, and kneeling
• Occasional unassisted lifting of up to 50lb (from 0-15% of the time)

• Maintains office services by organizing office operations and procedures; preparing payroll; controlling correspondence; designing filing systems; reviewing and approving supply requisitions; assigning and monitoring clerical functions.
• Manage online and paper filing systems
• Oversee recruitment of staff, including onboarding and induction to BELFOR to ensure BELFOR processes and standard are consistently met
• Maintains office efficiency by planning and implementing office systems, layouts, and equipment procurement.
• Designs and implements office policies by establishing standards and procedures; measuring results against standards; making necessary adjustments.
• Completes operational requirements by scheduling and assigning employees; following up on work results
• Managing the front desk functions as they relate to phone calls, visitors and mail distribution
• Accounts Payable: sorting, matching, and scanning invoices and check requests
• Accounts Receivable: receiving payments from customers and depositing funds to appropriate account(s)
• Comprehensive understanding of customer service, principles and practices
• Work under time constraints to meet specific timelines
• Attention to detail and keen sense of safeguarding other people's property and information