E-commerce Manager

Salary Paid Position: 60-80k annually, bonus eligible, and medical benefits that start immediately

Calling all Foodies! Don’t romaine calm, Busch’s is HIRING! Do you love food, fun and people? Are you looking for growth, development and excellent wages? We could make the perfect pear!

Our industry is ever changing and we are looking for individuals who are passionate about food and people. We are a family-owned, Michigan based company that is heavily rooted in the communities we serve.  Busch’s offers its employees benefits such as employee discounts, medical benefits including dental and optical, 401K with company match (restrictions apply) and even tuition reimbursement for qualifying students!

Specific Accountabilities:

• ·         Accountable for establishing and executing strategic direction of current and future business growth.
• ·         Create and implement effective online site shopper experience, product marketing, and sales strategies.
• ·         Own and drive our A/B Testing roadmap to reduce friction in the customer journey from
•           prospect to advocacy.
• ·         Develop and implement a segmentation and personalization strategy to create a cohesive
•           omni-channel experience by partnering with guest service teams and store operations.
• ·         Collaborates with the Leadership team to analyze and report on key site performance
•           metrics, drive ongoing product marketing initiatives, and make recommendations for
•           improvement.
• ·         Collaborate with the social media communication and design teams on all product launches and promotions to meet and exceed revenue                        expectations.
• ·         Identify opportunities to optimize the site performance, search functionality, product data, product sorting, category filters/landing pages, cross-              sell/upsell and post purchase
• ·         Lead the site optimization and identify opportunities to improve user experience (UX), across all platforms
• ·         Leverage the Freshop platform capabilities to engage and incent guests to increase their purchase behavior
• ·         Coordinate with Category Product Team to ensure product descriptions and details are correct and accurate at all times.
• ·         Coordinate with Marketing to ensure products images are correct and represent the quality, fresh, local products that we carry. Responsible for              the loading of images
• ·         Conduct audits to ensure order pick and completion procedures are being followed to ensure accuracy and a positive guest experience
• ·         Lead the on-going identification, development, and implementation of site enhancements
• ·         Work with our current ecommerce partner and Spartan Nash partners to ensure that best practices within the platform are being executed
• ·         Provide daily and weekly reporting and documentation for our all metrics to our site performance
• ·         Work with Marketing to ensure coordination around the company promotional calendar
• ·         Lead and motivate the organization to help achieve online sales goals/ metrics
• ·         Lead by example; exemplify Busch’s beliefs and behaviors when interacting with fellow employees and guests
• ·         Assist in other departments as needed
• ·         Exemplify Busch’s beliefs and behaviors when interacting with guests and potential guests.
• ·         Execute with operational integrity by anticipating problems, taking preventative measures, and adapting to changes that improve our operations              or guest experience. 
• ·         Consistently follow Busch’s policies and procedures.
• ·         Share our passion for our products by being familiar with our products and services and actively seeking and sharing that information.  

Salary : $60,000 - $80,000