What are the responsibilities and job description for the Business Development Representative position at Business Development Firm?
Our commitment to our clients and customers has made us one of the top business development firms in the Boston area. We have proven our ability to drive sales and exceed expectations with our clients by proactively approaching our customers. Our Business Development Representatives engage with them regularly to build a professional relationship. Our success depends on our Business Development Representatives to continue being at the forefront of our clients when distributing clients' products, developing superior sales presentations, or consoling customer questions.
Our company is looking to expand our team by filling a full-time Business Development Representative role. The Business Development Representative is passionate about building relationships, providing inclusive customer care, and leading others. Our Business Development Representative will specialize in the development of business, client support, customer service, and improving the overall customer experience. Our company prioritizes continuously cultivating relations with team members to create a diverse and caring environment. We are looking for our Business Development Representative to implement our company's values with our customers to improve the overall quality and experience we provide.
Business Development Representative Responsibilities:
- Working closely with our customers to engage with them on products and services that are available specifically to them
- Qualify, educate, and process any sales orders for customers and input them into our POS system accurately
- Ensure that our company continues to expand our client's customer base through the local area
- Work closely with other team members to stay current with new market trends in the local area and up to date with any new product or service features
- Handle all customer complaints, questions, credits, installations, and anything else the customer may need in regards to our support
- Deliver tailored position service to each customer to build upon the professional relationship and potential future referrals
What We Are Looking For:
- 0-2 years of experience in a customer service-based environment; Customer Service, Client Relations, Customer Support, Business Development, Leadership Development or a similar role is preferred
- Ability to manage high volume customers based with quick evolving and adaptable approaches
- Proven ability to speak with customers professionally and confidently, interacting with customers daily
- Excellent communication skills - both written and verbal when representing the client
- Ability to develop, revise, and manage all SOPs and standard compliance practices
- Reliable transportation to the office daily
Job Type: Full-time
Pay: $48,000.00 - $58,000.00 per year
Shift:
- 8 hour shift
- Day shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Work setting:
- In-person
Work Location: In person
Salary : $48,000 - $58,000
