What are the responsibilities and job description for the Retail Store Manager position at Business & Pleasure Co.?
The Retail Manager is responsible for managing the ongoing improvement and optimization of the B&P shopping experience specifically for our NEW physical store in Malibu opening end of June. This critical role ensures that B&P is consistently implementing best practice retail initiatives to drive sales, conversion, and effectiveness. Implementing a retail marketing calendar & vision whilst providing strong leadership, training and management of the weekend team is critical to achieving the position KPI’s. The secondary function is to be a support leg for B&P Online Customer Service team and handle basic inquiries that relate to store, product, and sales via phone and email.
Responsibilities
- Create business strategies to attract new customers, increase store traffic, and improve store profitability
- Oversee Store functions including but not exclusive to inventory transfers, returns, stock take, systems workflow, etc.
- Implement store policies and procedures to ensure high levels of customer satisfaction
- Be open to work one weekend day
Qualifications
• 3yrs in Management Role
• 5yrs in Retail experience
• Must be able to lift 55 lbs
• Shopify Plus POS and Gorgias experience a major plus
Salary : $60,000 - $70,000