PearlStar HOST

Cincinnati's Premier destination for fresh seafood, oysters, premium cuts, and patio cocktails.

Come work at Cincinnati's #1 Oyster Bar and #1 Raw Bar -Cincinnati Magazine

At Royce and PearlStar, a Host is responsible for controlling the flow of our restaurant, beginning the day before every service through the end of every shift. A Host at PearlStar / Restaurant Royce doesn't simply greet incoming and departing guests, escort them to their table, and present menus; The Host plays a vital role in ensuring the success of service and guest satisfaction. A Host collaborates with other team members and completes pre-service and post-service duties, being attentive during service to support additional member and guest requests. A Host presents an essential, positive first impression of the establishment's excellent service and high standards.

A successful Host maintains a positive and influential attitude, is detail oriented, process driven and flexible while working under pressure to ensure that seamless communication is maintained through the Front of House (FOH) and Back of House (BOH) staff.

Requirements

Required Skills/Qualifications

· Must be at least 18 years of age

· Thrive in fast-paced, high-volume environments and maintain calm, through quickly and effectively problem solving under pressure

· Must be hospitable, approachable, passionate about customer service and respectful towards colleagues and guests

· Must be able to demonstrate competency as outlined in the training schedule

· Must be able to work flexible shifts and schedules, including weekends and holidays as needed

· Ability to take direction, work in a team environment and autonomously

· Experience with RESY is a PLUS!

Physical Requirements

· Must be able to seize, grasp, turn and hold objects with hands.

· Must be able to make periodical fast paced movements are required to go from one part of the property to others.

· Must be able to move, pull, carry or lift at least 20 pounds.

· Must be able to occasionally kneel, bend, crouch and climb is required.

· Must be able to perform physical activities such as lifting, cleaning, and stooping.

· Must be able to stand, walk, lift, and bend for long periods of time.

· Must be able to bend, stoop, lift, reach, push, twist, walk, crouch, and squat.

Benefits

Restaurant Royce | PearlStar offers competitive compensation packages that feature global benefits and perks. Whether your'e seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.

· Health Care : Full time employees are eligible for full benefits; Medical, Dental & Vision

· Paid Time Off: Full- Time BOH Employees have sick day's vacation days after minimum requirements met

· Career Development: Amaranth Hospitality can progress your career domestically as well as managerially or technically

· Community Impact: Empowering the Amaranth Hospitality Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability

· Learning & Development: An extensive range of internally and externally run courses are available for all employees.

· Family Meal: Whilst on duty in our Restaurants you will be provided with a substantial meal free of charge.

Additional Skills and Qualifications

• Must be able to read menus

• Must be able to articulate clear greetings and farewells to guests, as well as being able to understand requests for assistance

• Must be able to clearly communicate guests' needs to W/Ws, Bussers, Managers, etc.

• Must be able to hear well in a loud environment in order to answer telephone and respond to guest requests

• Must be able to walk and stand during entire shift

• A desire to help out where needed and work as part of a team

• Passion for providing extraordinary service

• 6 months experience in a full-service restaurant preferred

• Must be upbeat, outgoing and positive

• Ability to work effectively within a team

• Experience with Resy or Open Table is a PLUS

Working at PearlStar

• Health insurance

Job Types: Full-time, Part-time

Pay: $13.00 - $18.00 per hour

Benefits:

• Health insurance

Schedule:

• Monday to Friday
• Weekend availability

Work Location: One location