What are the responsibilities and job description for the Reservationist position at BWB?
We are a reputable company with years of experience in the travel industry, dedicated to providing exceptional travel experiences to our clients. We are seeking a motivated and detail-oriented join our dynamic team. This is unique for individuals who are passionate about travel and enjoy helping others plan their perfect trips.
Key Responsibilities:
Join our team and help clients create unforgettable travel experiences!
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Key Responsibilities:
- Reservation Management: Handle booking requests for flights, hotels, car rentals, and other travel-related services
- Customer Service: Provide outstanding customer service by addressing client inquiries, resolving issues, and ensuring a seamless booking process
- Travel Planning: Assist clients in creating customized travel itineraries based on their preferences and budget
- Sales and Upselling: Promote additional travel services and products to enhance the client’s travel experience
- Database Maintenance: Maintain accurate records of all reservations and client interactions in the company's database
- Payment Processing: Manage payment transactions and ensure all bookings are processed correctly and promptly
- Market Research: Stay updated on the latest travel trends, destinations, and industry changes to provide clients with the best options
- Team Collaboration: Work closely with other team members to ensure all client needs are met and contribute to a positive team environment
- Experience: Previous experience in the travel industry or a related field is preferred
- Skills: Strong communication and interpersonal skills, with the ability to build rapport with clients
- Technical Proficiency: Proficient in using travel booking software and other relevant computer applications
- Organization: Excellent organizational and time management skills, with the ability to handle multiple tasks simultaneously
- Sales Ability: Demonstrated ability to achieve sales targets and upsell travel products
- Flexibility: Willingness to work flexible hours, including weekends and holidays, to accommodate clients' needs
- Passion for Travel: A genuine interest in travel and a desire to share your knowledge and enthusiasm with clients
- Flexible Schedule: Work from the comfort of your home with flexible hours
- Training and Support: Comprehensive training program and ongoing support to ensure your success
- Career Growth: Opportunities for professional development and advancement within the company
- Commission Structure: Competitive commission-based pay with the potential to earn up to $65,000 per year in commission
Join our team and help clients create unforgettable travel experiences!
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Salary : $65,000
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