What are the responsibilities and job description for the Service Writer position at C&D Tire?
This listing is for a Service Writer with C&D Tires. We are a locally owned, critical industry service center and tire distribution facility. We service domestic, imports, passenger, commercial and diesel vehicles.
Job Description: As a Service Writer you will be responsible for answering phones, greeting customers, collecting information, performing research, working with mechanics to provide estimates, logging all repair work performed, invoicing the customers and collecting payment, as well as maintaining store cleanliness among other responsibilities.
Job Qualifications: Qualified candidates will have excellent customer service, verbal, written and phone communication skills. General automotive knowledge preferred, but not required. Must be detail oriented, capable of multi-tasking and handling numerous requests at a time.
Job Benefits: Some benefits are only available to full time employees. We offer 401K with company match, health insurance, employer funded HSA, employee discounts, vacation time and paid holidays.
Job Type: Possibility for both part time and full time positions.
Shift Type: Monday – Saturday day shift.
Work Environment: Retail environment. Basic computer and internet skills. High volume incoming calls. Some shop and occasional environment exposure. Constant standing, walking and reaching.
Required experience:
- High school diploma or equivalent.
- Valid driver license
- General automotive repair or service writing experience strongly preferred.
Salary: $14 hourly.
On-boarding / Training period: 3 months.
Job Types: Full-time, Part-time
Pay: From $14.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Day range:
- Monday to Friday
- Weekend availability
Shift:
- Day shift
Education:
- High school or equivalent (Required)
Experience:
- Customer Service: 1 year (Preferred)
Work Location: One location