What are the responsibilities and job description for the Internet Sales Specialist (BDC) position at C. Harper Auto Group?
Job Summary: We are looking for an outgoing and experienced Internet Sales Agent to join our growing team here at The C. Harper Auto Group's BDC Department! The right candidate will have excellent interpersonal and communication skills and the ability to successfully educate customers on our product and feature offerings. Primarily responsible for lead management activities in support of the company’s sales goals. The Internet Sales Agent will work directly with potential customers as they access our website to give them information about our products and help set up appointments to meet with our sales team.
C. Harper's Excellent Benefits Include Items Listed Below:
- Competitive Hourly Rates by Meeting & Exceeding Industry Set Pay Standards for Auto Industry Related Positions.
- Full Medical, Dental, and Vision Insurance. (Medical Insurance Plan Option at no cost to Employee Available)
- 401k Plan with Annual Company Contribution
- Pro-Rated Paid Time Off on your 91st Day of Employment.
- Short Term Disability with No Premium to Employee. (Buy Up Options Available Through Aflac & American Fidelity)
- Life Insurance Coverage with No Premium to the Employee. (Buy Up Options Available Through Aflac & American Fidelity)
- Opportunities for Growth and Promotions Inside the Ever-Expanding Family-Owned Business that has been Locally Trusted for over 40 Years!
Responsibilities
- Promote and seek out opportunities to deliver a top-notch customer experience
- Interact with customers to identify their individual needs and opportunities for new/used cars sales presentation
- Work closely with the BDC Manager and other BDC sales personnel to ensure sales lead opportunities are accounted for and appropriate notes are made in the CRM
- Complete phone calls as assigned by the BDC Manager
- Act as a member of the BDC team, which includes cross-training for internet lead and incoming/outgoing telephone sales prospecting roles
- Stay informed about new products, features, accessories, etc., and their benefits to customers
- Attend product and sales training as requested by BDC
- Attend sales meetings
- Maintain a professional appearance
Qualifications
- High school diploma or general education degree (GED)
- Sufficient reading skills to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
- Strong writing skills to write reports, business correspondence, procedure manuals, advertising copy
- Presentation skills to share information and respond to questions from groups of managers, clients, customers, and the general public
- Mathematical skills to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume
- Ability to interpret and follow instructions shared in written, oral, diagram, or schedule form
- Clean driving record & valid driver’s license
About Us: C Harper represents a number of brands across our many dealerships, including Chevy, Buick, GMC, Cadillac, Ford, Chrysler, Dodge, Jeep, Ram, Kia, and Honda. And here, it's all about family. Those who have witnessed the past 40 years of growth, know that the C Harper’s core values of honesty, integrity, loyalty and charity have helped the business to succeed. But, as customers, employees, and friends will tell you, it’s the focus on family that sets C Harper Auto Group in a class by itself!
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
