Event Consultant

SUMMARY:

The event consultant is responsible for responding to inquiries, providing pertinent menu and pricing information, and attaining signed contracts. Upon receiving a signed contract, the event consultant is then responsible for planning all wedding and/or corporate event details pertaining to catering services.

ESSENTIAL FUNCTIONS:

• Tour clients through all C&J and Partner properties demonstrating knowledge of amenities, culinary packages and event planning offerings.
• Communicate with clients by telephone and email assisting them as needed.
• Liaise with clients to identify their needs and to ensure customer satisfaction.
• Update contracts, file notes, and office communications as needed to ensure client expectations are articulated and recorded accurately.
• Schedule and attend tours, appointments, tastings, and final walk-throughs with clients.
• Implement organizational and office administration skills to ensure clients are taken care of at all times and files and events remain organized.
• Communicate with other C&J departments to ensure all teams are up to date on all assigned clients at all times.
• Liaise between client & event manager and attend on-site events as needed to guarantee proper execution.
• Actively upsell other services offered by C&J Catering.
• Opportunity to provide Day of Coordinator, Event Management, or Décor Services as needed.
• Other duties as assigned.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:

• WORK EXPERIENCE: Wedding and Special Event planning experience preferred.
• SKILLS: General administrative experience with excellent written and oral communication skills. Excellent organizational skills with the ability to work independently and make company and client-minded decisions.
• EDUCATION: High school diploma or equivalent required. College degree preferred.
• CERTIFICATE/LICENSE: Valid Driver’s License.
• LANGUAGE: Complete written and oral knowledge of the English language is required.
• RESPONSIBILITY: When coordinating sales with clients, ensure all pricing standards are adhered to.
• SECURITY/CONFIDENTIALITY: All materials and information obtained through working with our company may not be given or transferred outside of the company. Violation of confidentiality is grounds for termination.
• TRAINING: Any training held is mandatory.
• PERFORMANCE STANDARDS: Must be willing to adjust to last minute changes, engage and assist other departments as needed.
• WORKING CONDITIONS/ENVIRONMENT: Fast paced environment, high noise level, frequent walking, long hours may be required during event days. Lifting up to 25 pounds may be necessary.
• ATTENDANCE REQUIREMENTS: Hours worked are variable due to the nature of the business. Must be able to participate in and/or evaluate events which occur on nights and weekends, as required for business needs.

Job Type: Full-time

Pay: From $45,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Middletown, PA 17057: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Events management: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Work Location: One location