Learning and Talent Development, Director

Learning and Talent Development, Director

C2FO is a global financial technology company that provides convenient, cost-effective access to the working capital businesses of all sizes need to thrive. C2FO has more than 450 employees worldwide, headquartered in Kansas City, and operations throughout Europe, India, Asia Pacific, and Australia. Since 2008, C2FO’s online platform and innovative financial products have accelerated payments by more than $1 billion in working capital each week for companies in over 180 countries. C2FO is Working Capital. Working for Everyone. For more information, visit www.C2FO.com.

Pollen, Inc. (C2FO) believes that unique backgrounds and individual voices strengthen our team, leading to the best ideas and discoveries for our innovative and growing company. At C2FO, we seek, encourage, and nurture diverse perspectives, and we welcome those of all backgrounds to help us change the way global businesses of all sizes gain access to working capital.

As an organization, we not only value diversity and equality, we cultivate teams that feel empowered to bring their authentic selves to work every day. We strive to create a workplace that reflects the communities we serve and our global, multicultural clients. We recognize the power of inclusion, emphasizing that each team member was chosen for their unique ability to contribute to the overall success of our mission.

In our global market for talent, C2FO strive to create a workplace for talent to grow and develop. This new role will transform the capabilities, processes, and systems to ensure that we nurture and develop global talent from onboarding through to a successful C2FO career. This role will assist our global leaders in developing a learning organization, fit for the future growth and business needs at C2FO.

This Learning and Talent Development Director will review and monitor organizational, functional, and local learning needs, and design a plan which meets global and local requirements for our talented employees. Working with functional and local training managers, the learning plan will ensure that our employees have access to online support, virtual training, mentoring, and coaching using our internal and external networks to create a learning ecosystem.

Duties & Responsibilities:

• The global Learning & Development vision, plan, goals, and execution to implement dynamic learning systems that are integral to the success of the organization
• Collaborating and sharing best practice with managers, and work closely with the functional and local learning leads to achieve desired business results and to target and implement program improvements
• Resources to deliver on the strategy (subject matter experts, team members, vendors, program budgets, technologies, etc.)
• The communication and infrastructure for all learning and development programs by establishing standardized methods and procedures for delivery, evaluation, measurement and reporting
• Learning and development programs, consistent with best practice and innovative approaches, to address new hire on-boarding, new role transitions and proficiency building
• Blended and scalable training solutions, evaluating both face-to-face, virtual, and digital solutions, for delivery to a large audience throughout the globe, making learning an unforgettable experience
• Data to continuously improve and expand learning across the functions supported as well as to address development needs for high-volume roles

Expectations:

• Works efficiently; allocates time to handle multiple demands and competing priorities
• Acts with integrity; builds trust with others by being consistent, modeling the desired behavior, making, and keeping commitments, protecting confidences, and treating others with respect
• Works independently as well as in a team environment
• Strong presenter; must be articulate and confident presenting to a senior management team, 1:1 and in a group setting
• Action-oriented; can run with little direction; can make sound decisions under conditions of uncertainty
• Inquisitive; he/she is intellectually curious and wants to know the right answers and asks the right questions
• Passion for new technology, learning management systems and tools
• Flexible & positive attitude; calm-under pressure
• Strong operationally; ability to evaluate options and alternatives, and validate recommendations with data analytics
• Prolonged periods sitting at a desk and working on a computer. Must be able to lift up to 15 pounds at a time.

Education and Experience:

• Strong track record in global learning and development, implementation of systems and internal communications
• Bachelor's degree in relevant field.
• Five years of experience designing and implementing employee development programs.
• Certified Professional in Learning and Performance (CPLP) credential preferred.
• SHRM Certified Professional (SHRM-CP) or SHRM Senior Certified Professional (SHRM-SCP) credential preferred.

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer. Must be able to lift up to 15 pounds at a time.

C2FO is an Equal Opportunity and Affirmative Action Employer. We welcome all veterans and disabled applicants.