Front Office Representative, SAMF Avecinia - FT 80

CA_SAMC Saint Agnes Medical Center
Fresno, Saint Agnes Medical Center Full Time
POSTED ON 6/22/2023 CLOSED ON 6/28/2023

What are the responsibilities and job description for the Front Office Representative, SAMF Avecinia - FT 80 position at CA_SAMC Saint Agnes Medical Center?

Employment Type: Full time Shift: Day Shift Description: Reporting to the Office Coordinator, SAMF Family Practice - Clovis, this position is the first point of contact and creates the first impression of the medical office. The Front Office Representative is an expert at providing excellent customer services via phone and in person. This position is considered a crucial link between the patient and the care delivered by clinical and service staff. The incumbent must work collaboratively with all service staff in support of direct patient services, exhibiting flexibility, and embodying a “can do” attitude. The position exemplifies the core values and mission of the organization, always exercising utmost discretion, diplomacy and tact in patient/staff interactions. 1. High school diploma or equivalent is required. 2. Two (2) years of prior experience as a health care front office assistant/receptionist is preferred. 3. Current American Heart Association (AHA) Healthcare Provider CPR card is required. 4. Attention to detail, ability to multi-task and flexibility is required. 5. Strong computer skills with experience and proficiency with medical systems is required. 6. Ability to operate general office business machines (e.g., fax, copiers, etc.) is required. 7. Strong multi-tasking, planning, organization skills and ability to work independently as well as within a team is required. 8. Knowledge of Medical Terminology is preferred. Pay Range $16.71 - $22.55 Our Commitment to Diversity and Inclusion Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions. Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity. Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions. Based in Livonia, Mich., and with annual operating revenues of $17.6 billion and assets of $24.7 billion, the organization returns $1.1 billion to its communities annually in the form of charity care and other community benefit programs. Committed to those who are poor and underserved in its communities, Trinity Health is known for its focus on the country's aging population. As a single, unified ministry, the organization is the innovator of Senior Emergency Departments, the largest not-for-profit provider of home health care services — ranked by number of visits — in the nation, as well as the nation’s leading provider of PACE (Program of All Inclusive Care for the Elderly) based on the number of available programs. For more information, visit www.trinity-health.org. You can also follow @TrinityHealthMI on Twitter.

Salary : $17 - $23

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