What are the responsibilities and job description for the PERMIT ASSOCIATE position at Cabarrus County?
Applicants are encouraged to apply early. The application review process will take place immediately and continue until the position is filled. This recruitment may close any time after the first review or when a sufficient number of qualified applications have been received.
Hiring range for this position is $36,441.60 - $43,555.20. Initial placement for new employees is customarily at entry level through 35% percentile. Pay grade for this position is 12.
General Definition of Work:
Performs responsible technical work in the processing of building permits; does related work as required. Work is performed under the regular supervision of the Chief Code Enforcement Officer.
Essential Functions/Typical Tasks:
Receiving, processing, and issuing, building, and other construction permit applications; assisting the public, contractors and designers through the plan review process; collaborate with multiple municipalities to facilitate plan review workflows; scheduling inspections; preparing and maintaining associated records and files; answering phone and walk in inquiries.
(These are intended only as illustrations of the various types of work performed. The omission of specific duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
- Receives, processes and issues building, electrical, mechanical, plumbing, and other permit applications.
- Answers telephone and routes calls; answers questions and takes complaints from homeowners and contractors via phone and in-person.
- Receives, processes and issues building, electrical, mechanical, plumbing, and other permit applications.
- Schedules inspections.
- Uses Accela permitting system to issue, cancel and amend permits.
- Processes plan reviews in Accela.
- Updates licenses using state website.
- Uses multiple computer programs for research and permitting.
- Issues certificates of occupancy.
- Accepts and processes commercial plans for zoning and building permits.
- Conducts property research.
- Computes appropriate fees; balances cash drawer and processes daily deposit; forwards money to finance office.
- Operates office equipment, performs clerical, typing, and filing tasks.
- Scans documents.
- Conducts transactions with the public in matters requiring a knowledge of rules, procedures, policies, precedents and activities (zoning, building, flood).
- Directs customers to appropriate permit agencies.
- Notifies utility companies as appropriate.
- Serves as primary point of contact for general public regarding permitting process.
- Performs related tasks as required.
Knowledge, Skills and Abilities:
General knowledge of permit processing; general knowledge of departmental programs, policies and procedures; ability to perform a considerable volume of detailed record work; ability to type accurately and at a reasonable rate of speed; ability to establish and maintain effective working relationships with associates and the public; ability to multi-task in fast-paced environment; ability to learn and retain various rules and regulations including but not limited to zoning ordinance, building code and flood plan development ordinance.
Experience with Accela Civic Platform preferred
Education and Experience:
Any combination of education and experience equivalent to graduation from high school, some college coursework in a relevant field preferred. Experience in general clerical work and customer service.
Physical Requirements:
This is light work requiring the exertion of up to 20 pounds of force occasionally, up to 10 pounds of force frequently, and a negligible amount of force constantly to move objects; work requires stooping, kneeling, reaching, walking, pulling, lifting, fingering, and repetitive motions; vocal communication is required for expressing or exchanging ideas by means of the spoken word; hearing is required to perceive information at normal spoken word levels; visual acuity is required for preparing and analyzing written or computer data, operation of machines, determining the accuracy and thoroughness of work, and observing general surroundings and activities; the worker is not subject to adverse environmental conditions.
Special Requirements:
Must complete North Carolina Administrative Code Course (NCACC) within one year of employment. Geographic Information Systems (GIS) knowledge. May require early or late hours on occasion. Commission as a North Carolina Notary Public preferred.
Degrees must be received from appropriately accredited institutions. Transcripts, degree evaluations and cover letters may be uploaded with your application. Applicants who obtained their education outside of the United States and its territories are expected to assume responsibility for having their academic degrees validated as equivalent to a degree conferred by a regionally accredited college or university in the United States.
Please be sure to complete the application in full. Resumes may be uploaded with your application, but will not be accepted in lieu of a fully completed application and will not be considered for qualifying credit. "See Resume" or "See Attachment" will NOT be accepted.
If multiple applications are submitted to an individual position, only the most recent application received prior to the posting closing date will be accepted. Applications must be submitted by 11:59 PM on the closing date.
Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account. Processing applications will take an average of 6 – 8 weeks due to the high volume of applications received. It is not necessary to contact the Human Resources Office to check the status of an application. Upon the closing date, applications are "Under Review" and will be screened by Human Resources for the most qualified applicants.
For technical issues with your applications, please call the NEOGOV Help Line at 855-524-5627. If there are any questions about this posting other than your application status, please contact HR at 704-920-2200.
Salary : $36,442 - $43,555
