There are many things to consider when deciding on your next employer. Do you want a job where you earn a paycheck? Or do you want a CAREER with a company that values their employees as well as the communities that they are in? At Cadence Bank we are more than just a work place. We are a company that prides itself on values and the people that we employ. Start your search for a career with our company!

JOB DESCRIPTION

Position: Universal Banker I

Organizational Location: 33327 US Hwy 280, Childersburg, AL 35044

Reports To: Banking Center Manager

Working Conditions: Normal, no adverse or hazardous conditions

Job Group Category: Non-Exempt

Work Hours: Varies by location

Primary Purpose:

As a Universal Banker, you will provide best-in-class service by processing routine banking transactions while also developing deep customer relationships and a thoughtful understanding of their needs. Through relationship building, you will identify and offer the best and most appropriate personal business financial products and services along with educating your customers on alternative and convenient transaction channels. All Universal Banker team members will be cross-functional in a universal banking model to assist clients with a myriad of needs.

Principal Duties and Responsibilities:

• Do Right by accepting and accurately processing a variety of financial transactions for customers, including typical consumer and business transactions, i.e., cashing checks, processing checking and savings account withdrawals and balancing duties, while seeking opportunities to further develop customer relationships and identify sales opportunities; utilizing basic sales techniques to deepen existing customer/prospect relationships, i.e., new accounts and products that properly fit the need of the customer.

• Embrace We by setting the example for a superior customer experience and by leading the operational duties needed to maintain operational excellence and compliance within a bank branch.

• Travel between branches within in the market as required.

• Own It, leading other associates by example to meet individual sales/referrals and activity objectives.

  • Introduce Fresh Thinking by educating customers on alternative channels and technologies that provide value and convenience.

  • Manage day-to-day branch operations to ensure efficiency and compliance with operational and security policies.

  • Provide guidance and training to branch personnel on operating problems, handling of exceptions, adjustments, and sales.

  • Supervise all branch operations.

  • Assist with branch staff scheduling.

• Support the branch management routines by adopting and modeling the Cadence Vision sales and service process.

• Maintain responsibility for the cash drawer and follow proper balancing procedures.

• Review and maintain knowledge of products, fees and policies and stay current on offerings for product suggestions for consumer and small business lines of banking.

• Open and process simple consumer and basic small business deposit accounts, providing appropriate solutions/services to businesses for managing their cash flow.

• Explore the customer's financial needs, recommend other bank services and, when appropriate, refer customers within the branch or to other departments.

• Demonstrate compliance with all bank regulations that apply to your position and stay current on regulation changes including Bank Secrecy Act, Regulation CC, Regulation E, Bank Security and other regulations that apply to your position.

• Create a positive impact within the communities you serve by investing time in Community Reinvestment Act (CRA) activities and financial literacy initiatives.

  
  

Job Specifications:

• High school diploma required; college coursework preferred.

• Previous banking or demonstrated sales experience in business, retail or other industries.

• 1-year cash handling experience in a banking or retail environment preferred.

• Foundational knowledge of sales and service techniques with consumers and small businesses in a structured, goal-based environment preferred.

• Excellent written and verbal communication skills with the ability to solve problems and nurture client relationships even in contentious situations.

• This position does NOT require S.A.F.E. registration at the time of employment.

  
  

Disclaimer

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Cadence Bank is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, disability, veteran status, genetic information or any other status protected under applicable local, state or federal nondiscrimination laws.

Company: Cadence Bank

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, disability, veteran status, genetic information or any other status protected under applicable local, state or federal nondiscrimination laws.