Parts Manager

Cadillac of New Orleans
Metairie, LA Full Time
POSTED ON 4/3/2022 CLOSED ON 6/2/2022

What are the responsibilities and job description for the Parts Manager position at Cadillac of New Orleans?

Automotive Parts Manager - Summary

Strives to return a satisfactory profit on dealer capital invested in parts inventory. Accomplishes objectives using proper purchasing procedures, inventory control, staff utilization, security, pricing, merchandising, displaying and advertising.

Automotive Parts Manager - Essential Duties

  • Forecasts goals and objectives for the department and strives to meet them.
  • Hires, trains, motivates, counsels and monitors the performance of all parts department staff.
  • Prepares and administers an annual operating budget for the parts department.
  • Maintains a balanced inventory consistent with the requirements of the service department, body shop, wholesale accounts and the do-it-yourself public.
  • Establishes pricing parameters in each customer category that generate enough gross profit to produce a satisfactory profit while maintaining customer loyalty.
  • Establishes individual parts inventory levels and balances them for maximum turnover.
  • Ensures that parts inventory turns dealer established # times per year.
  • Monitors and adjusts inventory to minimize obsolescence.
  • Ensures that all parts are properly tagged so that the dealership recovers full credit from the factory.
  • Supervises stock order procedures.
  • Sets and enforces a policy on the special ordering of parts. Ensures that stock orders represent at least dealer established % percent of all orders.
  • Analyzes sales, expenses and inventory monthly to maintain profit goals.
  • Develops and administers an aggressive wholesale parts program to produce profit.
  • Ensures that the same high-quality level of service provided to outside customers is also provided to internal dealership customers.
  • Works with the service manager and body shop manager to ensure a timely turnaround of parts needed for internal jobs.
  • Attends managers meetings.
  • Holds weekly department meetings.
  • Analyzes departmental operations and storage layout and revises as needed for maximum effectiveness.
  • Provides technical assistance to parts department employees.
  • Monitors parts department employees' payroll records.
  • Coordinates a prompt, efficient and timely flow of paperwork.
  • Directs shipping and receiving efforts to ensure timely processing.
  • Monitors daily reports such as DOE, DOC and sales productivity.
  • Develops and utilizes a lost sales tracking report.
  • Directs outside parts and counter sales efforts, including a telemarketing program to keep in contact with customers.
  • Develops sales promotions.
  • Takes advantage of all manufacturers' inventory co-op advertising.
  • Develops, enforces and monitors guidelines for working with customers to ensure maximum customer satisfaction.
  • Handles customer complaints immediately and according to the dealership's guidelines.
  • Ensures that all dealership purchases are properly accounted for before payment is made.
  • Assists in the collection of past-due accounts.
  • Supervises custodians to ensure that work area is kept clean.
  • Enforces safety requirements, including but not limited to forklift training and operation, processing of MSDS sheets on all products carried and OSHA Right-to-Know.
  • Understands, keeps abreast of, and complies with federal, state and local regulations that may affect parts sales.
  • Maintains professional appearance.
  • Other duties as assigned.

Automotive Parts Manager - Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Job Type: Full-time

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Health insurance
  • Life insurance
  • Paid time off
  • Relocation assistance
  • Vision insurance

Schedule:

  • Monday to Friday
  • Weekend availability

Supplemental Pay:

  • Commission pay

Education:

  • High school or equivalent (Preferred)

Experience:

  • Management: 1 year (Preferred)

License/Certification:

  • Driver's License (Required)

Work Location: One location

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