What are the responsibilities and job description for the Client Services Rep/Administrative Assistant position at CAE Inc.?
Role and Responsibilities
Job Description
CAE is seeking for a part-time Client Services Rep/Administrative Assistant to support our Dallas training center.
Roles & Responsibilities:
- Greet clients as they enter our Training Center and provide their necessary registration.
- Answer phones & direct calls to appropriate person.
- Maintain client lobby and lounge area
- Responsible for providing on-site client assistance to resolve problems and handle complaints in a manner that ensures good customer relations with emphasis on client retention.
- Assistance with taking messages and handling schedule changes for clients.
- Provide prompt, friendly, and efficient hospitality services, with adequate knowledge of surrounding areas, that include making entertainment and special event arrangements (i.e., sporting event ticket distribution and/or purchasing), including utilizing Internet services for mapping locations and providing other services as needed.
EDUCATION & EXPERIENCE REQUIRED
- High School graduate or equivalent 2 year degree highly preferred
- Hotel, concierge, travel, customer service experience preferred
- Experience in Microsoft office products including Word, Excel and PowerPoint with emphasis on MS Outlook
Position Type
Regular
CAE thanks all applicants for their interest. However, only those whose background and experience match the requirements of the role will be contacted.
Equal Employment Opportunity
At CAE, everyone is welcome to contribute to our success. With no exception.
As captured in our overarching value "One CAE", we’re proud to work as one passionate, boundaryless and inclusive team.
At CAE, all employees are welcome regardless of race, nationality, colour, religion, sex, gender identity or expression, sexual orientation, disability or age.
The masculine form may be used in this job description solely for ease of reading, but refers to men, women and the gender diverse.
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