What are the responsibilities and job description for the Customer Service Representative position at CAFI LLC?
The company we are hiring for continues thrive during the pandemic. They are now coming off of a record breaking Q3 and are hiring. Two things that have made them successful during the pandemic: an attune focus to training and culture.
In terms of training, all is done virtually and one-on-one with an experienced manager.They focus on each employee developing strong interpersonal skills and gaining real-world, hands-on experience with a sales team. Further, they truly care about about each employee’s happiness both in the workplace and at home. This focus creates not only a more successful customer service representative, but a more fulfilled one.
The other piece they have focused on is creating an in-office culture, while still working fully remote. They have weekly game-nights, happy hours, additional training sessions, just to name a few, thus creating a competitive and nurturing virtual office culture. Especially during a time where in-office meetings are limited, they are making working from home feel like you’re in the office and furthering your career.
- Answering in-bound calls
- Providing excellent customer service
- Servicing new and existing accounts
- Working well independently and as a part of a team when called upon to
- Working knowledge of Microsoft Office products
- Monthly performance reviews
- Competitive weekly compensation
- Flexible hours
- Remote and work-from-home option
- Room for growth and advancement
- Stock and retirement options
- Part and full-time work available