Inside Sales

Job Title:               Parts and Warehouse, Gonzales

Department:          Gonzales Branch

Reports To:           Purchasing Agent-Santa Maria

FLSA Status:         Hourly/Non-Exempt

Prepared By:         Human Resources

Prepared Date:      05/10/2021

File Name:             Inside Sales-Parts and Warehouse, Gonzales.doc

SUMMARY

Performs the following duties personally and coordinates with team members to ensure successful completion of assigned tasks.

Cal Coast Irrigation Mission:

            Empowering Growers with Exceptional People

Cal Coast Irrigation Core Values:

• To be honest to everyone, every time
• To treat others the way we want to be treated
• To be committed to excellence- average is not acceptable
• To serve our customers with gratitude
• To provide quality craftsmanship

Cal Coast Irrigation Vision:

            To be the most trusted and respected provider of quality irrigation systems

This positions mission as it relates to Cal Coast’s Mission:

Providing customers with the best possible experience while maintaining a professional workspace, store, and warehouse.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Key Results Areas [KRAs].

KRA #1: Provide customers with exceptional service

This key result area will be satisfactorily achieved when: customers are loyal to CCI and are treated with the upmost respect

• Always do what you say you will do
• Meet or exceed customer’s expectations
• Greet everyone with a smile and recognize them by name when possible
• Forward all sales leads and quotes to Store Manager or sales team

KRA #2: Work in a safe manner

This key result area will be satisfactorily achieved when: all team members work without injuries

• Attend and participate in all safety meetings
• Be aware of potential hazards
• Do not compromise on safety at any cost
• Report safety hazards to your supervisor and others immediately

KRA #3: Warehouse and Store upkeep

This key result area will be satisfactorily achieved when: Store is clean, organized, and safe

• All orders are received quickly, put away in the proper place, and paperwork is processed promptly and accurately
• Store and warehouse are kept clean and organized
• Outdoor storage yard is organized and free of weeds and trash
• Building and all workspaces are orderly

This job description in no way states or implies that these are the only duties to be performed by this employee. He or she will be required to follow any other instructions and to perform any other duties requested by his or her supervisor.

SUPERVISORY RESPONSIBILITIES

This job has no supervisory responsibilities.

QUALIFICTIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and EXPERIENCE

High School diploma or GED preferred; and over one year up to and including three years of related retail experience and/or training; or equivalent combination of education and experience.

LANGUAGE SKILLS EXPERIENCE

Ability to read and comprehend simple instructions, short correspondence, and memos.  Ability to write simple correspondence.  Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Bilingual [English/Spanish] a plus.

MATHEMATICAL SKILLS EXPERIENCE

Ability to add and subtract two-digit numbers and to multiply and divide with 10's and 100's.  Ability to perform these operations using units of American money and weight measurement, volume, and distance.

REASONING ABILITY

Ability to apply common sense understanding to carry out simple one- or two-step instructions.  Ability to deal with standardized situations with only occasional or no variables.

Computer Skills

To perform this job successfully, an individual should have basic knowledge of: Basic computer usage, email and Internet and Windows for PC.

CERTIFICATIONS, LICENSES and REGISTRATIONS

Valid State Driver’s License.

OTHER SKILLS AND ABILITIES

• Data entry skills
• Organized
• Good communication skills with both customer and team
• Forklift Operation

PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job the employee is regularly required to sit; and frequently required to stand, walk; use hands to finger, handle or feel; reach with hands and arms; climb or balance; stoop, kneel, and taste, and talk and hear.

The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job the employee is occasionally exposed to fumes/airborne particles; and outdoor weather conditions. The noise level in the work environment is moderately quiet conditions.

By my signature below, I acknowledge that the above job description was discussed with me and that I was given a copy for my records.

_____________________________________________________                 ____________________________________________________

Signature of the Employee                    Date                 Signature of HR Representative             Date