The Position
Title: Counselor (Academic Success Counselor)
Position type: Full time
Requisition No: 23013
Category: Faculty
Supervisor: Dean of Student Success
Last Updated: October 2022
Job Purpose: Provide academic counseling services to Calbright students including learning habits, time management, and life coaching.
Location: Remote, various locations throughout California
Salary Range: Based on Education and Experience - Initial Placement up to Step 6
Position Overview
The Counselor (Academic Success Counselor) provides equity-minded life coaching to help students fulfill their maximum potential in mastering course competencies. The Counselor (Academic Success Counselor) will assist students with individualized success strategies, including goal setting, time management, study skills, etc. The Counselor will also identify resources for students and make referrals to student support services. All Academic Success Counselors are expected to participate in unit meetings and professional development activities, as well as participate in college-wide activities and participatory governance committees. Reporting to the Dean of Student Success and working in collaboration with the other success and learning team members, the Counselor (Academic Success Counselor) plays a vital role in helping Calbright College achieve its mission to build and deliver lasting and equitable solutions that make California a leader in workforce planning, preparation, and placement through regular meetings with students throughout their journey.
Essential Job Duties and Responsibilities
The duties below are representative of the role and are not intended to cover all of the duties performed as within the scope of work.
- Provide comprehensive educational advisement to enrolled students; including regular meetings with students to establish and maintain ongoing relationships.
- Meet with prospective students to develop comprehensive student education plans.
- Assist students in making decisions regarding their educational plan leading to certificates.
- Assist students with time management, study skills, and other success strategies.
- Provide equity-minded success coaching to help students focus on the habits of success and establish personal milestones toward academic completion and job obtainment.
- Provide students with the highest level of customer service through effective phone, virtual, and video (zoom) communications.
- Identify barriers to student success, develop action plans to focus on completion, track and communicate opportunities to increase a student’s awareness of self-efficacy and agency.
- Collaborate with various teams to stay on the cutting edge of industry standards and employer expectations in order to best coach students.
- Provide educational guidance to assist students in making decisions regarding program pathways and occupational/career goals.
- Prepare and maintain student records using current technology.
- Relay pertinent information to college personnel as needed, respecting the confidentiality of such information as required by law.
- Provide support for students for issues impacting retention, persistence, and academic success and referring students to resources as appropriate and necessary.
- Participate in curriculum development, design, implementation, and evaluation to maintain and improve the academic advising program.
- Demonstrate a strong commitment to professional development and continued innovation and improvement of successful academic advisement and support by continuously advancing current knowledge in academic counseling best practices.
- Maintain appropriate standards of professional conduct and ethics.
- Fulfill the professional responsibilities of a full-time faculty member including, but not limited to the following: meet all scheduled appointments unless excused under provisions of Board Policy; follow the department course outlines; keep accurate records of students enrollment, attendance and progress, post and maintain scheduled office hours; participate in departmental meetings and college wide activities and committees as assigned.
- Perform duties as assigned, including timely compliance with clerical and administrative responsibilities; comply with Calbright College policies in the performance of duties.
- Work collaboratively and cooperatively with staff and students.
- Participate in participatory governance on Calbright College committees, ad hoc panels, constituency groups, and/or work groups.
- Communicate, meet, and coordinate with the Department lead in planning and developing student support systems as well as academic advising procedures.
- Instruct and assist in the growth and success of a diverse population of students through careful preparation of success coaching materials, effective success coaching methodologies, and informed success coaching.
- Perform other related duties as assigned that support the objective of the position.
Knowledge, Skills, Abilities
- Commitment to working successfully with a diverse student population in an online environment.
- Have an equity-minded focus and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students, including those with physical or learning disabilities as it relates to differences in learning styles; and successfully foster and support an inclusive educational and employment environment.
- Ability to work collaboratively with diverse faculty, staff, and administration across the college to meet the needs of students in an online environment.
- Demonstrated understanding of career and technical education programming.
- Knowledge of competency-based education.
- Ability to communicate effectively both orally and in writing.
- Commitment to providing faculty leadership in the development of new programs and processes needed to fulfill the Calbright College mission.
- Ability to be a self-reflective practitioner and commitment to improving practice through appropriate professional development.
- Demonstrated commitment to improving outcomes for all students, particularly disproportionately impacted populations.
- Ability to develop curriculum and programs.
- Proficiency in the use of a variety of computer software and technology related to student and other educational services.
- Ability to synthesize, analyze, and explain the organizational and student ecosystem as well as the student journey.
- A successful Counselor (Academic Success Counselor) will systematically cultivate long-term, collaborative, collegial, and strategic relationships with key stakeholders within and outside of the College.
- Ability to develop learning outcome assessments.
- Capacity to work with stakeholders in a participatory governance environment.
- Ability to develop learning outcome assessments.
- Must be able to provide academic success counseling in a virtual setting. Assignments may include day, evening, and weekend hours.
- Must be able to provide counseling services using current student services technology.
- Update academic success counseling procedures and strategies to reflect technology updates and software changes.
- Maintain current knowledge in the subject matter areas.
- Maintain appropriate standards of professional conduct and ethics.
- Demonstrate understanding of, sensitivity to, and respect for the diverse academic, socio-economic, ethnic, religious, and cultural backgrounds, disability, and sexual orientation of community college students, staff, and faculty.
Minimum Qualifications Requirements
- Masters in counseling, rehabilitation counseling, clinical psychology, counseling psychology, guidance counseling, educational counseling, social work, career development, marriage and family therapy or marriage, family and child counseling, OR the equivalent. (NOTE: A bachelor’s degree in one of the listed degrees and a license as a Marriage and Family Therapist (MFT) is an alternative qualification for this discipline.)
OR,
- Possession of a California Community College Counselor Credential (valid for life);
OR,
- Equivalent (determined through the Calbright College equivalency process);
All candidates not holding the stated minimum degree qualifications, who are seeking consideration on the basis of equivalency, are required to submit a completed Equivalency Determination Request Form and must provide the supporting information and documentation.
Please use this link and download the Equivalency Determination Request form.
Candidates applying under the equivalency basis must submit this Equivalency Determination Request Form and documentation along with other materials specified on our Application page.
Working Conditions and Travel
- Calbright College is a statewide online college where all instruction and support are done via various online technologies both in person and remotely. Calbright College has administrative offices in Sacramento available for use. When working remotely, employees should be able and willing to use digital communication tools as used by the college, and have the ability to work on a computer for extended periods of time.
- Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment.
- The person holding this position is considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in Calbright College policies, procedures, and Title IX.
- Calbright College celebrates all forms of diversity and is deeply committed to fostering an inclusive environment within which students, staff, administrators, and faculty thrive. Individuals interested in advancing Calbright College’s strategic diversity goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose.
- Requires the ability to function in a remote online instructional environment performing work of primarily a sedentary nature. Requires the ability to use hearing and speech to make presentations to groups and carry on conversations over the phone and in-person. Requires speaking skills to communicate with staff and students in one-on-one and small group settings, on the phone, and to distinguish sound prompts from various types of equipment. Requires near visual acuity to read printed materials and computer screens. Requires sufficient hand/arm/finger dexterity to retrieve work materials, operate a personal computer keyboard, and operate standard office equipment. Requires the ability to lift and/or move up to 25 pounds.
- Work is performed indoors where minimal safety considerations exist.
Equal Employment Opportunity
Calbright College provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, veteran status, disability or genetics. In addition to federal law requirements, Calbright College complies with applicable state and local laws governing nondiscrimination in employment.
Who We Are
Calbright College is one of California’s newest community colleges – the first statewide, online campus designed to bridge the gap between employers with unfilled positions and students who don’t have either the time or money to attend a traditional school. Our mission is to increase economic mobility and close equity gaps for working adults who lack easy access to traditional forms of higher education by offering online, flexible, affordable skills-based programs that provide tangible economic value for both working adults and hiring managers.