Auto Parts Coordinator

Service Center Dundalk Job Summary Verify and distribute parts in a timely, accurate and efficient manner and in accordance with Caliber S.O.P. and center procedures, which allows teammates to complete repairs in a timely manner Essential Job Duties Responsible for ordering parts from preferred vendors with a constant sense of urgency, confirming orders with vendors beginning, mid and end of each day holding them accountable to times and delivery Check in, tag and distribute parts immediately upon receipt or by 9am for overnight deliveries Inspect all parts for damage and quality/accuracy Verify correct parts with mirror match within 2 hours of receipt Label and distribute/exchange parts to Parts Carts/Containers and deliver to work stations while confirming arrival and accuracy with technicians Post and scan parts Return and re-order incorrect or damaged parts Track incomplete order status (outstanding orders, backorders, and credits) and follow up as necessary Complete QC sheet for every vehicle as applicable Complete parts “hot runs” as necessary Maintain pending credits at zero Keep work area clean and well organized Comply with all Caliber safety rules, guidelines and standards Perform other related duties as assigned including, but not limited to washing cars, cleaning the shop, assisting other teammates, etc. Skill/Requirements Must be at least 18 years of age Must have a valid driver’s license and be eligible for coverage under Caliber’s insurance policy (Not an excluded driver) Ability to effectively communicate with others, oral and written Ability to read and understand instructions, written estimates and work orders Multi-tasking; adapts easily to fast-paced environment Personable, friendly demeanor with “World Class” customer service approach to internal and external customers Maintain a well-groomed, professional appearance Physical Requirements / Working Conditions Position is based in a normal shop environment. Physical activity such as reaching below and above shoulder level, kneeling, bending, squatting and stooping to inspect repairs, as well as lifting and carrying objects over 50 pounds is a part of daily activity. Working environment consists of; exposure to fumes, chemicals and dust, along with high levels of noise and subjectivity to weather conditions both inside and outside. Caliber enforces a mandatory requirement to wear protective equipment when necessary. Visual acuity to determine the accuracy and thoroughness of the work assigned is a must. About Caliber Founded in 1997, the Caliber portfolio of brands has grown to more than 1,600 centers nationwide and features a full range of complementary automotive services, including Caliber Collision, one of the nation's largest auto collision repair providers across more than 40 states, Caliber Auto Care for mechanical repair and quick oil change services and Caliber Auto Glass for glass repair and replacement. Caliber was recognized as the only company of its kind to make the Forbes list of "America's Best Large Employers," an honor awarded to companies with high employee satisfaction. Caliber was also the only auto service provider to receive an Inc. 2021 Best in Business gold medal in the Extra-Large Company (500 employees) category, recognizing Caliber for going above and beyond to make a positive impact. With the purpose of Restoring the Rhythm of Your Life®, Caliber's more than 25,000 teammates are committed to getting customers back on the road safely—and back to the rhythm of their lives—every day. Dedicated to providing an outstanding customer experience, Caliber continues to rank among the highest customer satisfaction scores in the industry. Caliber is an equal opportunity employer that is committed to inclusion and diversity. Learn more about Caliber at caliber.com. At Caliber, our purpose is Restoring the Rhythm of Your Life®. It drives us. It's the promise we make to our guests AND our teammates. These five core values help us deliver on that promise everyday. Caliber provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including (but not limited to) recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training Caliber provides reasonable accommodations to qualified individuals with disabilities and disabled veterans in the application process. If you need assistance or an accommodation due to a disability, you may contact legal@calibercollision.com.