Wheelchair Driver

We are currently expanding our team and looking for a Wheelchair Driver to join us. If you're passionate about healthcare and making a difference in people's lives, this is the job for you!

Come join the team at Call the Car, a Non-Emergency Medical Transportation Company that provides top-notch services to locals throughout Los Angeles, San Diego, and Northern California. We're more than just a transportation company – we believe in going above and beyond to ensure our members receive the best care possible.

Our founders, a doctor and firefighter, started this company in 2010 because they believe that non-emergency medical transportation is an essential part of healthcare. We are committed to providing preventative care to our members and ensuring their well-being.

You can learn more about us at www.callthecar.com

SUMMARY:

The Wheelchair Driver will operate “Call the Car” (CTC) vehicles rending

service for the transport of persons in a safe, timely, and courteous manner, communicates with and assists members; perform other related duties as required.

SUPERVISION RECEIVED:

Reports directly to the Fleet Supervisor.

RESPONSIBILITIES/DUTIES INCLUDE BUT NOT LIMITED TO:

1. Provides safe and timely transportation for our members to and from medical

facilities and/or home in a timely manner.

2. Ability to load and unload a member on a wheelchair safely into and out of a

wheelchair vehicle.

3. Works as a solo driver to safely transport members and bariatric members.

4. Demonstrates patience, empathy, and compassion for member needs and conveys a

willingness to assist, as needed.

5. Performs “Door to Door” service, with ambulatory and wheelchair service.

6. Utilizes CTC mobile devices to determine the most efficient route, locate hospitals,

medical facilities, and the member home addresses.

7. At the start of shift, reviews schedule for accuracy, special requirements, and timely

pickup and notifies dispatch and leadership if adjustments are recommended to

complete the transport without issue.

8. Completes assigned schedule daily which may include additional unplanned trips or

special request.

9. Accurately updates the status for all transports in real time through our technology

or by phone when necessary.

10. Uses company provided vehicles, devices, and reviews/responds to company emails

each day while abiding by company safety policies.

11. Ensures assigned vehicles are clean, free of damage, maintained, and in good

working condition. Communicates defects to leadership immediately.

12. Sanitizes and cleans vehicles by using the authorized company cleaning supplies and

tools.

13. Completes daily vehicle inspections and checklists at the beginning and at the end of

each shift.

Job Description: Wheelchair Driver

14. Maintains clear communication between Members, Dispatch, Appointment

Facilities, Dialysis Centers, and CTC Management.

15. Communicates vehicle incidents and accidents when they are immediately

discovered and/or occur to leadership.

16. Acts with integrity and respect towards all coworkers, supervisors, vendors,

members, and other third parties not associated with our service but encountered

while on shift and providing services for the company (other drivers on the roads,

pedestrians, etc.).

17. Adapts to changes in the work environment, changes to schedules, traffic delays,

unexpected events, road conditions, weather conditions, and always follows

company safety practices.

18. Uses time efficiently and completes work in a timely manner.

19. Complies with expectations of our contracts and all applicable Federal, State, and

Local Regulatory standards for driving and vehicle safety.

20. Observes and reports to leadership safety concerns of other healthcare drivers

employed by the company or other healthcare transportation companies.

21. Ability to present oneself as well as the company in a professional manner.

22. Adhere to CTC’s policies/procedures (training provided), including complying with

HIPAA and FWA regulations.

23. Uses ADP Payroll System Mobile Application to track work hours, approve paid time,

and request time off.

24. Any other duties as assigned by management.

PERFORMANCE REQUIREMENTS

Knowledge, skills, and abilities:

1. Competent verbal and written English skills.

2. Must possess a valid Class C California driver’s license or higher.

3. Must pass a Criminal Background Screening and Sex Offender Registry Search at time of

hire and annually thereafter.

4. Must pass government exclusion listings at time of hire and monthly thereafter.

5. Must pass a driver history check at time of hire and continuously during employment.

6. Must pass and maintain valid certification for CPR/AED/First Aid and other required

training programs during employment.

7. Must pass drug and/or alcohol screen at time of hire and randomly thereafter.

8. Must pass a standard vehicle road test in our company vehicle at time of hire.

9. Must pass a medical examination which includes a review of medical history by a

licensed medical professional and demonstration of ability to lift, push, and pull.

10. Must be fully vaccinated as a term and condition of employment. Proof of COVID-19

vaccination will be required upon date of hire.

11. Must pass insurance driver standards at the time of hire and be able to maintain

insurable status throughout employment. Drivers shall not have a combination of 3

infractions that would disqualify insurability and no more than one at fault wheelchair

incident.

12. Must pass additional screenings as mandated per government regulatory agencies

which include but are not limited to Live Scan fingerprint national background checks.

(LADOT, SDMTS, Riverside, and any regulatory agency that is required to operate in a

specific assigned region).

13. Experience using navigation software on mobile devices such as Google Maps, Waze,

Maps, etc.

14. Availability to work hours ranging from 12:00 AM to 12:00 PM Weekdays, Weekends, &

Holidays.

15. Ability to remain in a seated position for extended periods. Ability to stand, kneel, bend

lift, push, and/pull members frequently.

Accommodation: Call the Car has the right to modify the duties and functions of the job description based on the needs of the organization

WORK CONDITIONS:

Able to operate vehicles and sit for extended periods of time. Able to

stand, kneel, bend, lift, squat, pull, and push members frequently. Able to adapt to weather,

road, outdoor conditions. Able to work evenings, holidays, and/or weekend.

SHIFT:

First shift: 1-9:30 Fourth Shift: 10-18:30

Second shift: 2-10:30 Fifth shift: 11-19:30

Third shift: 3-11:30 Sixth shift: 12-20:30

AGE REQUIREMENT: Please note that our company insurance policy requires our drivers to be 23 years of age or older.

COVID VACCINATION REQUIREMENT: Must be fully vaccinated as a term and condition of employment. Proof of COVID-19 vaccination will be required upon date of hire.

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Expected hours: 8 per week

Benefits:

• Health insurance
• Paid time off

Schedule:

• Monday to Friday
• Weekends as needed

Trucking driver type:

• Solo driver

Work Location: In person

Salary : $18 - $20