What are the responsibilities and job description for the Account Manager position at CALTROL INC?
Job Details
Description
Caltrol is Hiring an Account Manager for our Livermore Office!
The Account Manager represents Caltrol, Inc. and our principals to customers who have requirements for process control equipment and services provided by Caltrol. He/she/they will be responsible for growing our business by understanding our customers' business issues and creating solutions and utilizing Caltrol's products and services. It is the Account Managers responsibility to orchestrate the sales activities of any and all specialists and support personnel, including factory representatives.
When you are part of the Caltrol, Inc. team, you will be a part of an essential and meaningful organization. Caltrol is a 100% Employee Owned company offering a competitive salary, profit shares, employee stock (ESOP) opportunities, Medical, Vision and Dental within 60 days of hire, 401K with employer match, and many more benefits!
Primary Responsibilities:
- Accepts account responsibility for all activities at the account, including sales forecasts and gross profit forecasts.
- Determines and understands the customer’s key business issues and needs.
- Creates solutions utilizing products and services offered by Caltrol to address the customer’s business issues and needs.
- Assists Inside support staff with preparation of quotations, sourcing equipment and closing orders, as necessary. If required, the Account Manager may help expedite delivery of equipment, vendor data, and payment.
- Provides technical support to customers and make recommendations on product selection and applications for our products.
- Assists other team members to achieve team/company sales and profit goals.
- Provides timely input on sales forecasts to management, in addition to account profiles, competitive information and market conditions.
- Maintains and updates Territory and Account Plans when required.
- Participates in Account Plan review sessions with management.
- Maintains and updates sales calls activities as required by Sales Management.
- Maintains current Project tracking tools and participates in a scheduled Project review session with management.
- Assists inside sales support staff with quotation follow-up and ensures that any quotation log activities are current.
- Other duties are required.
Requirements
- 3-7 years of experience in outside sales or comparable work experience
- Excellent customer service, communication and presentation skills
- Ability to develop process improvements
- Team attitude and willingness to coordinate projects internally
- Proficient with Microsoft software applications
- Ability to handle special assignments and schedule demanding workload requirements to meet customer deadlines.
Qualifications Desired
- Four-year Engineering degree preferred
- Background in process control preferred
- Knowledge of Caltrol’s product lines and services (we are willing to train)
Travel
Must be available to travel to customer sites 3-4 days per week throughout Northern California. Some overnights required.
We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
