What are the responsibilities and job description for the FINANCIAL SPECIALIST position at Campbell County Health?
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JOB SUMMARY
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Works under the supervision of the Director. Manages all state contract accounts. Completes State Reporting and WCIS forms per state contract. Verifies WCIS accuracy with Director. Uploads Contract Deliverables per WCIS Calendar of due dates. Sets up payment arrangements and enters financial information for sliding fee scale. Cross train as Department Secretary and Registration Specialist.
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PRIMARY JOB DUTIES
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Ensures superior ongoing patient satisfaction and customer service.
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Is proficient in practice management software applications.
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Assists patients in providing information necessary for sliding fee scale
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Implements and maintains sliding fee scale on patient accounts.
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Completes self-pay billing runs.
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Completes and uploads all State Reporting extracts.
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Verify WCIS accuracy with Director.
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Uploads Contract Deliverables per WCIS Calendar of due dates.
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Maintains a complete and accurate collection tracking
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Cross trained as Department Secretary and Registration Specialist.
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Performs other duties as assigned
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Maintains confidentiality of all personnel and patient care and relations information.
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Actively participates in Strategic Quality Management for the department and organization.
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Follow hospital and departmental policies and procedures.
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Must be free from governmental sanctions involving health care and/or financial practices.
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Complies with the hospital’s Corporate Compliance Program including, but not limited to, the Code of Conduct, laws and regulations, and hospital policies and procedures.
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JOB SPECIFICATIONS
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Education: High School Diploma or equivalent required.
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Experience: Stable work history; basic computer skills including MS Office Suite; ability to type 40-60 WPM. Customer service and collections experience preferred.
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Certification: N/A.
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Certifications required: See Cardiopulmonary Resuscitation Certification Policy and Certifications/Education Requirements Policy.
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Essential Technical/Motor Skills: Able to enter information into electronic record. Must be able to operate phone, fax, copy machine and computer.
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Interpersonal Skills: Able to deal effectively with clients, staff, other employees, employees of community agencies and members of the public at large, in a manner that facilitates delivery of clinical services and presents a positive perception of MHS and CCMH. Must have excellent verbal and written communication skills.
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Essential Mental Abilities: Must be able to assess, appraise, evaluate, and understand complex and technical billing / coding concepts. Must be able to communicate to clients, professionals, employees and the public at level appropriate to the circumstances.
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Essential Physical Requirements: Prolonged sitting; able to lift 40 lbs.
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Essential Sensory Requirements: Hearing and vision must be correctable to a level which makes perception and understanding of written and spoken language easily accomplishable.
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Exposure to Hazards: OSHA CATEGORY III. Identified job duties do not have any anticipation for contact with blood, contaminated body fluids or tissues. Employees working in healthcare facilities have the potential to be exposed to hazardous materials including: Hazardous Chemicals/Drugs, Waste Anesthetic Gases, Radiation, Latex, Biological Hazards, Respiratory Hazards and Ergonomic Hazards. See Hazardous Materials in the Workplace Policy.
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