What are the responsibilities and job description for the DC Night Shift Manager position at CAMPING WORLD?
Distribution Center Operations Manager *Night Shift/2nd Shift Hours*
Position Overview:
The DC Operations Manager provides overall management of all the support staff in the distribution center. This includes office operations, inventory management, and support functions. Responsible for the safe and efficient operation of the facility while maintaining a high level of customer service and meeting budget requirements. Develops direct reports to achieve desired results.
Duties and Responsibilities:
- Manage support personnel, budget and costs of inventory, office support, and service areas
- Responsible for planning and establishing priorities for performance of tasks to optimize available resources
- Review all necessary paperwork to plan work activities, schedule appropriate personnel and balance loads
- Responsible for improving processes, reducing costs, monitoring quality, and maintaining on-time delivery
- In conjunction with HR, responsible for hiring, developing, disciplining, and terminating support employees
- Interact with customers when required to ensure highest quality of customer service is sustained
- Tracks, and reports daily, weekly, and monthly metrics and use to drive improvements
- Creates a Leadership environment in the location.
- Directly assists when needed in warehousing, loading/shipping, and service functions to sustain operations
- Executes KPI plans, meets KPI commitments and works within the guidelines of the KPI's
- Adheres to all facets of safety policies and procedures.
EXPERIENCE REQUIRED:
- 7 years distribution, warehousing, and service management experience required.
- Knowledge of DOT regulations a plus
- Supervisory experience required
EDUCATION/LICENSES/CERTIFICATION/FORMAL TRAINING:
- BS Degree in Business Management or related field required or 7 years' experience in distribution supervisor/management role
ESSENTIAL ABILITIES:
- Must possess excellent oral and written communication skills and customer service skills
- Able to read, analyze, and interpret financial and metric reports
- Ability to work independently with limited supervision, under pressure and meet deadlines
- Must be computer literate, understand MS Office products, and have ability to learn new software programs
- Attention to detail with strong organizational skills, able to motivate employees to achieve desired results.
REQUIREMENTS:
- Must be able to travel as required -- very limited
- Must have the ability to move and lift materials and products weighing up to 50 lbs. as needed
- Prolonged sitting and terminal use
- Oracle knowledge a plus
WORK ENVIRONMENT:
- Work performed indoors/outdoors or in a warehouse type facility
Full-time associates are offered a competitive and comprehensive benefit package including:
Medical / Dental / Vision / Prescription
PTO - Paid Time Off and Holiday Pay Schedule
401K
Life & Disability Insurance
Tax Savings Accounts
Paid Parental Leave (Both Parents)
Adoption Assistance Benefit
Easy Low-Cost Loan Options
Educational Assistance Benefits
College Scholarship Program
Good Sam Platinum Roadside Assistance
Identity Theft Protection
Employee Discounts
PerkSpot -- Associate Corporate Discount Program
For more information please visit: www.mycampingworldbenefits.com
We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.
