What are the responsibilities and job description for the Service Advisor position at Camping World?
Camping World Holdings, Inc., headquartered in Lincolnshire, IL, (together with its subsidiaries) is America’s largest retailer of RVs and related products and services. Our vision is to build a long-term legacy business that makes RVing fun and easy, and our Camping World and Good Sam brands have been serving RV consumers since 1966.
We strive to build long-term value for our customers, employees, and shareholders by combining a unique and comprehensive assortment of RV products and services with a national network of RV dealerships, service centers and customer support centers along with the industry’s most extensive online presence and a highly trained and knowledgeable team of employees serving our customers, the RV lifestyle, and the communities in which we operate. We also believe that our Good Sam organization and family of programs and services uniquely enable us to connect with our customers as stewards of the RV enthusiast community and the RV lifestyle. With RV sales and service locations in 42 states, Camping World has grown to become the prime destinations for everything RV.
As a Service Advisor you will primarily be responsible for initiating and processing requests for repair services and providing administrative support to the Service Department as well as keep customers apprised of work progress. Your passion will be rewarded through an aggressive, uncapped earnings potential, commission driven pay plan.
Essential Job Functions:
- Determine specialized product needs and services by working directly with customers
- Suggest add-on sales to increase average transactions
- Provide price estimates for designated installations prior to scheduling appointments
- Keep customers apprised of work progress
Essential Job Skills:
- A minimum of one year of service experience is preferred
- Previous RV product or camping lifestyle
- Ability to work daily on a computer and perform internet searches as needed
- Excellent organization and follow up skills are required
- The ability to follow department procedures and policies
- Valid driver's license
- May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices
- Prolonged periods of standing, stooping, crawling, and bending
Full-time associates are offered a comprehensive benefit package including medical, dental, vision, PTO, 401k and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: www.mycampingworldbenefits.com
We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.
Verify Before you Apply
Protect yourself from malicious phishing attempts. Camping World and Good Sam will never communicate with applicants using public email domains (for example, @Gmail, @outlook, @yahoo). A phone interview, virtual interview, or on-site interview will be conducted prior to a job offer being extended from our Company. Finally, job offers will be emailed to successful applicants from the address do-not-reply@candidatecare.com. Communication with individuals using public email domains are not authorized by our Company. Job offers sent via non-campingworld.com or goodsam.com email, text message, or social media accounts are not authorized by our Company.
To verify that the job post you’re responding to is authorized, Visit www.campingworldcareers.com to validate the job opening. To report suspected fraudulent activity, contact recruiting@campingworld.com and the support center for the job site where the suspect post appeared. Please include all relevant information (job site, a copy of the job post, date of job post, and email communication, including names and email addresses with those you’ve communicated).
Location: 250 Parkway Dr, Lincolnshire, IL 60069
Job Type: Full-time
Pay: $45,000.00 - $60,000.00 per year
Ability to commute/relocate:
- 250 Parkway Dr, Lincolnshire, IL 60069: Reliably commute or planning to relocate before starting work (Required)
License/Certification:
- Driver's License (Required)
Salary : $45,000 - $60,000