Manager, Tech & Retention

Campus is on a mission to maximize access to a world-class education.

At Campus, students come first, and we mean it. Our goal is to enable everyone to have access to a superb education without having to take on student debt. We power online two-year degree programs featuring live, online interactive classes led exclusively by faculty from top-ranking schools in the country (think Princeton, NYU, UCLA, Spelman, and more) – all at community college costs.

We’re backed by an investor team that believes deeply in our vision for the future of education -- our investors include Sam Altman (OpenAI), Jason Citron (Discord), Peter Thiel (Founders Fund), Michael Bloomberg (Bloomberg Ventures), Shaquille O’Neal and others who support our vision for the future of education in America.

Position Overview

The Manager, Tech & Retention is a pivotal role at the intersection of technology and student success. This role is responsible for leveraging technology to enhance the effectiveness of student coaching and the overall student retention strategy. This position oversees the integration of technology solutions that assist coaches in monitoring and supporting students effectively, ensuring a high standard of data analysis and technological application in student support processes.

What you’ll do

• Technology Leadership: Guide the strategic use of technology within the student success framework to ensure optimal retention rates and to enhance the effectiveness of coaching.
• Data Analytics: Oversee the collection, analysis, and reporting of student retention and success metrics, using data to drive decisions and improvements in student support strategies.
• Collaborative Innovation: Work closely with the Product & BizOps teams to advocate for and guide the development of new tools and features that enhance student outcomes.
• Training and Development: Ensure that all student success staff are proficient in using the latest technology tools and data insights to optimize their workflows and student interactions.
• Continuous Improvement: Stay updated with the latest trends in educational technology and apply this knowledge to continually advance the technology resources available to the team.

About you

You’ll fit right in if you have/are:

• Experience: 3-5 years in a technology-driven role within an educational, tech, or related setting, with a proven track record in data analytics, project management, or EdTech.
• Communication Skills: Possess outstanding communication skills, capable of effectively articulating complex technical concepts and strategies to diverse audiences, including non-technical team members.
• Problem-Solving Abilities: Strong analytical and problem-solving skills, with a demonstrated ability to tackle complex issues, develop solutions, and drive critical initiatives forward.
• Adaptability and Flexibility: Agile and adaptable, able to swiftly navigate changes and lead teams through evolving educational landscapes and technological advancements.
• Passion for Learning and Growth: Committed to personal and professional growth, constantly seeking new knowledge and staying abreast of the latest trends in educational technology.
• Creative Thinkers: Innovative and creative in approach, using an engineering mindset to develop and implement scalable, efficient tech solutions that enhance student engagement and success.
• Engineering Mindset: Skilled in applying systematic and quantitative methods to analyze and improve workflows, tools, and processes, ensuring robust and sustainable tech integrations.

Location: New York, NY (Hybrid onsite Tuesday, Wednesday, Thursday 10:00am-7:00pm)

What you’ll get

• Opportunity for impact– as an early team member, you’ll be an integral player in bringing our vision to life
• Medical, Dental, and Vision Insurance
• In-office catered lunch
• Salary range $115k-$125K
• Equity: A competitive equity package befitting this crucial role
• Unlimited PTO and hybrid work schedule