Assistant Supervisor - Customer Service - Iowa City

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Customer Service Assistant Supervisor

We are looking for an Assistant Supervisor to join our busy Customer Service team. We currently have a position available at our Iowa City location - this is a Full Time position.

COMPANY OVERVIEW
Can Shed is a full service redemption center. We redeem all brands of containers provided they are sold in Iowa and displaying an Iowa refund stamp. Recycling has many benefits. It saves energy, reduces waste, lowers greenhouse emissions, and protects our environment. We accept aluminum cans, plastic bottles, and glass bottles from both commercial and walk-in customers.

POSITION SUMMARY
Customer Service is responsible for greeting our customers, showing new customers our processes, counting and collecting products for purchase from our walk-in customers.

SKILLS AND EXPERIENCE

Must

• Capable of working effectively independently and in a team environment.
• Have excellent communication skills.
• Must be self-motivated, goal, and detail oriented.
• Flexible and adaptable to changing work environment.
• Ability to prioritize multiple tasks and manage time efficiently.
• Open and ready for coaching and learning new skills.
• Have own reliable transport and proof of auto insurance to transport money and/or leave property on company time.
• Personal keys and passcodes for safes and building must be kept personal and confidential at all times.
• Previous experience in Customer Service.

Desired

• Trouble shooting and decision-making skills.
• Basic first-aid certification.
• Firsthand leadership/management experience.
• Experience with hand-pallet jacks and handcarts.

Other

• High School Diploma or the equivalent is preferred.
• Fluency in the written and spoken English language is required.
• This position requires basic skills in adding, subtracting, multiplying, and dividing number in the double digits. Accurate currency management and documentation.
• High-functioning, reasoning abilities are necessary to follow basic instruction, meet deadlines, prioritize company and customer needs, and work well with teammates.
• Repetitive lifting up to 40 lbs., repetitive gripping and grasping is required. Standing, walking, and squatting for 8 hours are also requirement of this position.

SCHEDULE EXPECTATIONS

Can Shed’s normal hours of operation are from Monday through Friday, from 9.30am to 6:00pm, Saturday 8:00 am – 4:00 pm.

This position report to the Customer Service Manager. Performance reviews are conducted annually and allows supervisors to provide honest feedback while both praising an employee on their successes and identifying areas of growth.

If this sounds like you, please apply now!

Can Shed LLC provided the following inclusive hiring information:

We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

Job Type: Full-time

Pay: From $14.00 per hour

Benefits:

• Paid time off

Schedule:

• Monday to Friday
• Weekend availability

Supplemental pay types:

• Bonus pay

Application Question(s):

• Are you willing and able to attend an in-person interview at the Cedar Rapids Head Office?
• Are there any days/times you are unable to work?
• Do you have your own reliable transportation?

Education:

• High school or equivalent (Preferred)

Experience:

• Customer Service: 2 years (Preferred)

License/Certification:

• Driver's License (Preferred)

Work Location: One location