HR Generalist - Manufacturing

Company Description

Canada Goose isn't like anything else. We’ve built something great, something special – an iconic lifestyle brand with an inspirational and authentic story. Our purpose-based platform HUMANATURE and philosophy that humans are a part of nature and nature is a part of us informs everything we do. From the materials we use to the products we make, everything is meticulously crafted and built to last. At Canada Goose we endure any condition, observe every detail, and take the long view in order to keep the planet cold and the people on it warm.

Here, opportunities are everywhere – to try something new, to learn, to do meaningful and impactful work, and they’re yours for the taking.

Job Description

Job Purpose:

Provide HR generalist and administrative support for one of the Canada Goose Manufacturing sites in Scarborough, in various areas including:  employee relations, compensation, recruitment, health and safety, onboarding and performance management.  The HR Business Partner ensures all CG-wide initiatives, programs and practices are aligned to the needs of the business and successfully implemented.

Key Responsibilities:

• Provide guidance to the Manufacturing site on all employee relations matters through coaching to employees and managers (with support of HR Manager) on the interpretation and application of policies.
• Demonstrate an in-depth knowledge of workforce relations and how they apply to Canada Goose.

• Provide new employees within the client group a comprehensive onboarding program to enable a smooth transition into CG.

• Support the coordination of local training opportunities as they relate to the client group.  Communicate, market, coordinate & schedule various training events.

• First point of contact for Workday inquiries for employees within client group.
• Resolve conflict situations and investigate complaints.

• Respond to inquiries regarding policies, procedures and programs to facilitate consistency and equity across all CG teams; provide regulatory and policy advice on workforce related matters.

• Understand, interpret and ensure compliance with all relevant employment legislative requirements including Human Rights Act, Employment Equity Act, Employment Standards Act, Workers Compensation Act, Occupational Health and Safety Act, etc. as they apply to the regions covered. 
• Support health and safety programs to ensure a safe and secure work environment
• Provide expertise and support on performance management concerns through fair and consistent application of appropriate disciplinary procedures and/or legal requirements.
• Conduct and track exit interviews, identifying turnover trends and making recommendations as needed.
• Support recruitment efforts within the client group when Head Office TA group not working on the role
• Administration of employee perk programs
• Represent Canada Goose at job fairs, recruiting events and open houses
• Track and administer referral bonus program and assist in the composition and distribution of reward statements
• Prepare internal HR related documents including employment, promotion and transfer letters, termination forms and progressive discipline letters
• Ensure HRIS data is up to date and accurate; recommend process improvements for the system
• Maintain confidentiality and accuracy of appropriate documentation throughout employment history for all employees.

Experience, Education and Designations:

• A post-secondary education in a related field
• Minimum 3 years of experience in a similar role
• Ongoing professional development within the Human Resources field.
• Excellent technical ability (Word, Excel, PowerPoint, Outlook, HRIS)

Knowledge, Skills and Attributes:

• Demonstrated confidence in managing conflict situations and developing solutions in the best interest of the company.
• Working knowledge of employment/labour standards, Human Rights legislation
• Well-versed in several HR functional competencies and best practices
• Excellent influencing and negotiating skills
• Creativity and demonstrated ability working in a fast paced environment with a high degree of change and ambiguity
• Can easily make the needed connections between systems, processes, and individuals to facilitate change
• Ability to work efficiently under pressure
• Keen sense of time management and flexibility; ability to multi-task
• A passion for the entire people cycle
• Exceptional attention to detail and committed to a high degree of accuracy
• Excellent grammar, business letter and report writing skills
• A clear and succinct communicator (verbal and written)
• Ability to think proactively, critically and independently to make good decisions
• Understand and maintain a high level of confidentiality
• Excellent listening skills
• A team player who builds strong relationships based on trust and integrity
• Entrepreneurial spirit
• Embrace continuous improvement by proposing new and/or better ways of doing things
• Passionate and determined
• A continuous learner
• Follow through consistently on work commitments

Working Conditions:

• Office & Manufacturing environment. 100% on site.