What are the responsibilities and job description for the Billing representative position at Canon Solutions America, Inc.?
Billing I Representative
US-NJ-Burlington
Job ID : 32097
Type : Full-Time
of Openings : 1
Category : Administrative / Clerical
NJ - Burlington
About the Role
Responsible for the administration and billing of service agreements. Works in a collaborative environment with Sales, other administrative departments and Service Management while always keeping the customers' requirements and satisfaction as a top priority.
Your Impact
- Interacts with customers regularly to ensure accurate and timely billing.
- Reviews and validates pricing and terms of service agreements and purchase orders.
- Responsible for entering and updating service agreement billing and terms in custom operating system.
- Handles routine dispute resolution and resolves all internal and customer inquiries through phone, email and customer ticketing system in a timely manner;
escalates unresolved issues to Lead or Supervisor.
Retrieves and enters meter reads; retrieves purchase orders for contract renewal.
About You : The Skills & Expertise You Bring
- HS Diploma, GED, or equivalent experience required, plus less than one year of related experience.
- Some college strongly preferred.
- Prior administration experience.
- Strong Microsoft Excel skills required along with effective analytical ability.
- ERP experience preferred.
- Ability to complete a high volume of data entry with robust problem-solving skills are necessary.
- Ability to work overtime required, especially at month end.
Company Overview
About our Company - Canon Solutions America, Inc. empowers companies of all sizes to succeed by supplying market leading enterprise, production, and large format printing solutions, supported by exceptional professional service offerings.
With unwavering dedication to promote professional innovation, Canon Solutions America, Inc. helps drive sustainability, nurture efficiency, and regulate costs through the unification of comprehensive digital and traditional printing and document management solutions.
As a wholly owned subsidiary of Canon U.S.A., Canon Solutions America, Inc. is headquartered in Melville, NY and has sales and service locations across the U.
S. Our parent company, Canon Inc. (NYSE : CAJ), which earned approximately $30.4 billion in global revenue in 2020, ranks third overall in U.
Canon Solutions America offers a competitive compensation package including, for eligible positions, medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more.
A more comprehensive list of what we have to offer is available at https : / / www.usa.canon.com / about-us / life-at-canon / benefits-and-compensation
We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor / subcontractor.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If you are not reviewing this job posting on our Careers site csa.canon.com / careers , we cannot guarantee the validity of this posting.
For a list of our current postings, please visit us at csa.canon.com / careers .
Posting Tags
PM20 #LI-JZ1 #LI-HYBRID #ID22
PIe32fca90e0a8-26289-34930697
Last updated : 2024-09-01
